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Some field names and their definitions in MiiTel Call Center will be changed. In addition, you can export the circuit list to the Report.
August 1, 2024: ・Some contents have been changed.
After August 2, 2024, some field names (including the definition) in MiiTel Call Center will be changed. In addition, you can export the circuit list to the Report.
Schedule
- Changes to the field names and their definitions: August 2, 2024
- Circuit list report: August 15, 2024
Changes
- The following field names (including the definition) in MiiTel Call Center, which are used in the real-time monitor and Report will be changed.
*Total outgoing calls will be displayed in the new circuit list report.
- You can now export the circuit list to the Report.
Report with all data can be downloaded in CSV format.