SpatialChat Release 30/06/21

Hey guys! Welcome to the new world of SpatialChat with SAML Single-Sign-On 🚀 Feel free to explore this new feature! 🙂

Changelog:

  • SAML SSO - now you can add any Single-Sign-On method to your Space supported by your Identity Provider and within your Custom Plan 🥳If you want to try it out, please contact our Sales Team: https://lnk.spatial.chat/getintouch  
  • Bug fixes and improvements - we're trying to make SpatialChat better and add some little improvements and bug fixes for the best experience 🚀

Follow us on Twitter: https://twitter.com/spatialchatteam

Or try to explore our HelpCenter: https://help.spatial.chat/

Our weekly Demo: http://lnk.spatial.chat/WeeklyDemo

SpatialChat Release 23/06/21

Hey guys! We've cooked a new release for our lovely users 🚀 Feel free to explore our new features! 🙂

Changelog:

  • Room hiding - now you can hide any room with participants in your Space and prepare it during your event 🥳
  • Duplicate room - if you want to make a lot of rooms with similar customisation just use our new Duplicate feature when preparing Space ☺️ 
  • Improved connection on Stage - we had certain issues with our Stage type rooms so we've introduced a new smart connection mechanism on Stage for the best speakers and listeners experience during big events 🚀

Follow us on Twitter: https://twitter.com/spatialchatteam

Or try to explore our HelpCenter: https://help.spatial.chat/

Our weekly Demo: http://lnk.spatial.chat/WeeklyDemo

SpatialChat Release 07/06/21

Hey guys! We have a new update of limits for plans 🙀Now usage is more exciting! 🙂

Changelog:

  • New Freemium - now you can use up to 10,000 minutes per day and invite up to 50 participants per Space 🥳
  • New Standard plan - now we provide 20,000 minutes within quota and charge $0.008 per minute over your quota for the same price! ☺️ 

Follow us on Twitter: https://twitter.com/spatialchatteam

Or try to explore our HelpCenter: https://help.spatial.chat/

Our weekly Demo: http://lnk.spatial.chat/WeeklyDemo

SpatialChat Release 26/05/21

Hey guys! We have already cooked a big new release for you 😎Try to explore now 🙂

Changelog:

  • Synchronization for Video elements - now you can turn on/off synchronization of the Video element for all users in your Space 🥳
  • Spawn Spot - now you can create a special area in every room where new users will appear ☺️ 
  • A lot of small copywriting improvements and bug fixes from our Dev Team 🧑🏽‍💻

Follow us on Twitter: https://twitter.com/spatialchatteam

Or try to explore our HelpCenter: https://help.spatial.chat/

Our weekly Demo: https://lnk.spatial.chat/demo

SpatialChat Release 11/05/21

Hey guys! We have already cooked a big new release for you 😎Try to explore now 🙂

Changelog:

  • Audio Rooms - now you with your teammates can make a new type of room with audio only for discussing any topics right in your Space. Small talks or a serious dialog about environmental problems - doesn't matter! Up to 17 speakers and up to 3000 listeners simultaneously! 🥳
  • Add Content - now you can share all the your content for customisation through the Plus button and edit it with one click or pin it forever ☺️ 
  • Text blocks (Beta) - now you can try to add on the Map a new type of content - blocks with any text and change it as you like 🙀
  • A lot of small improvements and bug fixes from our Dev Team 🧑🏽‍💻

Follow us on Twitter: https://twitter.com/spatialchatteam

Or try to explore our HelpCenter: https://help.spatial.chat/

Our weekly Demo: https://lnk.spatial.chat/demo

Incident report 04-22-2021

On April 22nd, 2021, some users experienced service downtime, which started at around 5:40 pm CET and lasted until 6:20 pm CET (11:40 am - 12:40 pm ET).

The cause of the problem

A DDoS attack caused this problem. Our engineering team saw this in our real-time monitoring systems and reacted immediately. 

How this affected some of our users 

There were spaces that users couldn't join due to server overload caused by this DDoS attack.

Our team resolved the issue in 40 minutes. 

Solution

The solution was to identify and block sources of malicious traffic as well as scale our backend infrastructure and improve load distribution to handle several times more requests than usual.

To avoid similar problems in the future, we've prioritized our work to address our systems' threat detection and scalability earlier than was previously scheduled.

Everyone who has been affected by this issue - we bring you our apology and commit to avoiding such problems in the future. Thank you for staying with us!

---

SpatialChat Engineering Team

SpatialChat Release 22/04/21

Hey guys! We have already cooked a new release of SpatialChat right after our Birthday 🥳 Try to explore now 🙂

Changelog:

  • Room Padlock - the most requested feature from our lovely users - now you can lock any Room in your Space with a password except the last because we need to leave one for new guests. 🔐
  • Clear ChatBar - now you can clear all messages in the current room or all messages from your Space. 🗑
  • ToolTips for Add Room - now, we show you the Room type description when you add a new room. Just tap on the "Add Room" button and see 🙀
  • A lot of small improvements and bug fixes from our Dev Team🧑🏽‍💻

Follow us on Twitter: https://twitter.com/spatialchatteam

Or try to explore our HelpCenter: https://help.spatial.chat/

Our weekly Demo: https://lnk.spatial.chat/demo

SpatialChat Release 02/04/21

Hey guys! Great news! We have already cooked a new big update for our users because they're the best users ever 😍 

Changelog:

  • We've added reactions and customization mode for our Stage 😎 Your presentations and performance will be better than ever. 🙋 
  • Also, we've released a full-white label mode for our Custom Plan! Now you can customize your space with your logos only. 💪 
  • Now the all Admins can turn on the requirement of all fields on the Welcome Page for their guests (check Space Settings) 👮 
  • And the last thing in this list but not the last in your wishes - now users can change their Profile Data right into space. 👻 
  • Now you can add some reactions to any messages in ChatBar😊 
  • Also, we've added some bug fixes and improvements 👷 

Terms of Services update

We've made changes to our Terms of Service and Privacy Policy.

The major change is that our company is now called SpatialChat LTD, which finally reflects the name of our product :)

Quick overview:

  • With the new company, we are still the same people and owners
  • SpatialChat smoothly transitioned our self-serviced payments system, so no other actions are required from your side if you are using Standard Plan

If you are our business customer, your Account Manager manages your future invoices to be with the correct credentials.

Check the full guide for our business customers.

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