11/06/2023
We're excited to announce more valuable updates to your REX app.
Quick Texts
Building on our recent introduction of texting capabilities in REX, we've taken it a step further with the introduction of Quick Texts. These are pre-constructed messages that you can create and send to your guests with just a single click. Say goodbye to the time-consuming task of copy-pasting old messages or typing out the same message repeatedly. Quick Texts are a game-changer for efficiently communicating with your guests, especially when dealing with standard messages.
Reservation Timers
We understand that a simple reservation display may not always paint the complete picture, especially when guests arrive early or late. To address this, we've introduced Reservation Timers. The timer can be initiated at any moment and begin a reservation countdown, indicating the remaining time for a particular guest, regardless of their initial arrival time. This feature is a valuable addition for effectively managing checked-in reservations and ensuring a smooth guest experience. To stop the timer, simply update the status of the reservation to "completed."
0% Deposit Add Ons
Previously, add-ons were tethered to the same deposit percentage as the package they were assigned to. For example, if a package had a 50% deposit requirement, this applied to both the package itself and any add-ons. Now, with a simple setting adjustment, you have the flexibility to set add-ons to a 0% deposit percentage, while having a separate deposit percentage for the package. This update empowers you to tailor your deposit structure according to your specific needs and preferences.
Host App Loading Improvements
We’ve updated the Host App to automatically refresh, eliminating the need to manually refresh the page each time you want to see new reservations. As reservations come in, they will now auto populate, giving you an accurate look at your calendar at all times.
New help articles
• How to use quick texts and create pre-made messages
• Reservation timers in the host app