February 27

Multiple Zoom accounts

Your organization can now connect multiple Zoom accounts. Each account is labeled with its display name, and transcripts sync across all connected accounts — giving Liz a more complete view of your customer and team conversations.

February 26

Ticket relationship explorer

The ticket detail view now shows the full relationship map — parent, children, and linked tickets — each with its own quality score. See at a glance how well-specified the surrounding work is, not just the ticket you're looking at.

February 25

Export conversations

You can now export any Liz conversation as a formatted document. Use the export option in the session menu to download a complete conversation for sharing or archiving.

February 23

Deeper ticket quality scoring

Ticket quality scores now incorporate comments from your project management tool as additional context, not just the description and fields. Liz also now tracks and displays the reason behind each score change — whether it came from a content update or a template adjustment.

Custom field filters

You can now filter ticket quality views by your organization's custom fields. Custom fields are fully integrated into scoring, filtering, and navigation.

General improvements

• Liz now understands ticket workflow stages, providing richer answers about where tickets are in your process
• Time-in-stage calculations now include the current status period for more accurate cycle time data
• Development activity insights now include all code changes, even those not linked to specific tickets
• Tables pasted into conversations now render with proper formatting
• Responses are now saved automatically, even if a session is interrupted
• Sprint fields are now automatically detected during configuration
• Reports now correctly identify completed work within date ranges
• Ticket score history is now displayed in chronological order
• Fixed several interaction issues with dropdowns, tab switching, and navigation across ticket views
• Fixed an issue where inviting a user who already had an account could produce an error
• Faster page loads

Security updates

Resolved high-severity vulnerabilities in frontend dependencies and hardened document processing against malformed input.