April 24

Customizable email forwarding address

Your organization's email ingest address is now shorter and the handle portion is editable. Validation prevents conflicts if another organization has already claimed a handle.

TCS honors your custom dimension weights

Chat responses and homepage insights now reflect only the TCS dimensions your organization has activated. Previously, dimensions set to zero weight could still appear in results.

Linear ticket scores display correctly

Ticket titles and descriptions from Linear-connected projects now render correctly in TCS detail pages, replacing raw identifiers with readable content.

April 23

TCS scores appear alongside ticket references

When Liz mentions tickets in chat or homepage insights, each reference now includes its Ticket Completeness Score with a link to the detailed score breakdown.

Sortable document lists

Documents in the questionnaire view can now be sorted by column headers, making it easier to locate specific uploads in longer lists.

Slack bot connection stability

Resolved an issue where the Slack bot could silently disconnect after extended sessions, requiring manual reconnection. The bot now maintains its session reliably.

April 22

Jira ticket drafts now render in chat

When Liz proposes a new Jira ticket during conversation, the draft card now displays correctly so you can review the summary and description before confirming creation.

Clickable links in Slack responses

Liz responses in Slack now include hyperlinks to referenced tickets, pull requests, and other items. You can navigate directly from the Slack conversation to the relevant detail page.

General improvements

• Liz now shows a processing indicator in Slack while your message is being handled.
• Homepage left-menu navigation and the onboarding modal close button now display correctly.
• The settings sidebar has a cleaner layout with simplified navigation and improved visual hierarchy.

Security updates Patched known vulnerabilities in backend dependencies across two separate security updates this week. No user action required.

April 16

Bitbucket code search

Organizations using Bitbucket can now search code across their repositories from Liz, with filtering by specific repository.

April 15

Preset insight resilience

When a homepage insight is generating or encounters a temporary issue, Liz now shows the most recent successful result with a status indicator and retry option, instead of an empty state.

April 13

Redesigned homepage with built-in chat

The new homepage is now the default experience. It includes a chat entry point and a new My Insights tab showing previous conversations with rename support.

General improvements

• Disconnected integrations no longer leave phantom project data in filters or chat responses.
• Zoom transcript retrieval restored for recent meetings.
• Dark mode toggle added to the homepage.
• Refreshed onboarding experience with improved sign-up flow and connection validation.
• Improved text formatting when copying chat messages.
• Updated chat input and navigation design across the homepage.
• Liz now handles broad code search queries more gracefully.

Security updates Patched 6 vulnerabilities across backend framework dependencies, container images, and document processing components. Added URL validation guards to the authentication flow. Improved automated security scanning coverage in the release pipeline.

April 10, 2026

Slack channel access controls 

Liz now respects channel-level permissions when searching Slack messages. Only channels visible to the connected account are surfaced in chat results, preventing unintended exposure of restricted conversations.

Human-readable chat download filenames 

Downloaded chat transcripts now use descriptive names based on the conversation topic instead of system-generated identifiers.

April 9, 2026

Private Jira project filtering 

Private Jira projects are now excluded from chat tool results and project search, preventing unintended data exposure in AI responses.

Expanded document search for transcript queries 

Liz now searches uploaded business documents alongside Zoom when handling transcript-related questions. Previously, the word "transcript" triggered only Zoom lookups, missing relevant uploaded documents.

April 8, 2026

Bitbucket integration reliability 

Bitbucket connections now handle token expiration and transient failures automatically, reducing authentication errors for Bitbucket users.

April 7, 2026

Reasoning visibility in chat 

Homepage chat now shows an expandable reasoning section displaying which tools Liz used and elapsed time during analysis. This gives users transparency into how answers are constructed.

April 6, 2026

My Insights and chat renaming 

Users can now view their personal chat history in a dedicated "My Insights" section and rename saved conversations for easier retrieval.

Zoom closed caption transcript support 

Liz can now ingest and search closed-caption formatted transcripts from Zoom, expanding coverage beyond standard transcription output.

Linear initiative support 

Linear initiatives are now correctly mapped in the issue hierarchy, ensuring accurate alignment scoring for Linear-connected teams.

New homepage navigation banner 

A redesigned banner guides users to the new homepage with alignment scores and insight cards.

General improvements

• Fixed an issue where message action buttons could disappear during chat sessions
• Resolved a refresh reliability issue on the homepage chat
• Liz now validates that Jira and Linear connections are active before attempting queries, with clearer error messages when a connection is disconnected
• Homepage insight cards now display the card title as the label instead of a system-generated label
• Fixed a crash during Linear initiative imports when project data was incomplete
• Fixed a stability issue in Linear data processing when initiative records lacked project associations
• Fixed a label displaying "Report" instead of "Preset Insight" in search results
• Fixed an issue where homepage insight scores could include stale data from failed generation runs
• Fixed navigation, invitation, and error handling issues in the onboarding flow
• Jira connections with insufficient permissions now surface clear, actionable error messages instead of failing silently
• Improved stability when streaming responses are interrupted mid-generation
• Disconnected Jira integrations are now gracefully skipped during health checks

Security updates Routine patches applied to document processing dependencies and third-party libraries to address known vulnerabilities. No user action required.

April 3

Redesigned homepage with search

A new homepage experience is available with sidebar navigation, insight cards with color-coded scores, and full-text search across all your insights and past chat sessions. Find any previous analysis from one search.

Refresh insights on demand

Each insight card on the homepage now has a refresh button, so you can manually trigger a fresh analysis whenever you need current results.

April 2

Interactive action buttons in chat

Chat responses now include clickable action buttons for common follow-up actions, making it faster to explore related analysis without retyping queries.

April 1

Jira ticket comments in chat

Liz can now read and reference Jira ticket comments when answering your questions, giving you the full discussion context alongside ticket details and status.

March 31

Bitbucket repository support

Liz now connects to Bitbucket repositories alongside GitHub. Browse repos, review pull requests, inspect commits, and analyze code activity across both platforms from a single conversation.

Document answers with source citations

Questions about your uploaded documents now return more precise answers with source citations, so you can see exactly which document Liz referenced.

General improvements

• Ticket Completeness Scores now display as precise numbers in chat instead of qualitative labels.
• Zoom integration improved: Liz uses full meeting transcripts by default for deeper answers, and recurring meetings are now fully captured across all occurrences.
• Switching organizations no longer causes unexpected page behavior.
• Ticket links now correctly point to Jira or Linear based on where each ticket lives.
• Linear support expanded: new teams are automatically detected, and Linear is now available as a setup option during onboarding.
• Ticket quality and alignment scores improved: stale tickets excluded, data accuracy improved, and data source settings correctly applied.
• Fixed broken links in insight references within chat.
• Fixed an issue where the profile menu could become hidden behind expanded insight panels.

March 27

Azure DevOps support in Liz Chat

Liz now works with Azure DevOps repositories. Ask about commits, pull requests, and code the same way you already can with other connected repositories. Product groups display repositories from all connected providers, grouped by type.

March 26

Linear integration expansion

Executive insights and daily messages are now available for organizations using Linear — previously limited to those on Jira. Ticket quality scores can be filtered by cycle and project milestone, matching sprint-level filtering already available for Jira. Additional chat query capabilities for Linear close remaining feature gaps with the Jira experience.

March 24

Zoom Integration now supports OAuth sign-In. 

You can now connect your Zoom account to Liz in one click via OAuth Sign-In. Liz automatically syncs your meeting recordings, and categorizes calls as customer or internal, so customer evidence flows into your alignment analysis without manual uploads.

Note: Your Zoom admin may need to pre-approve Liz in the Zoom App Marketplace. Multi-user accounts typically require admin approval for new apps.

Personal messages in shared reports

When sharing a report via email, you can now include a personal note for the recipient.

AI response accuracy

Liz no longer adds sign-off names to email drafts unless you explicitly ask. File upload errors now display the actual issue instead of a generic failure message.

General improvements
• Returning to a previous chat session no longer gets stuck in a loading state.
• Ticket quality views now show a proper empty state instead of a broken layout when no data is available.
• Background analysis activates automatically after onboarding completion.
• Links to preset insights within chat responses now open the correct homepage card.
• Liz no longer offers download links that do not exist.

Security updates

Hardened the container image supply chain with cryptographic verification, preventing dependency tampering during production deployments.

March 20

Share and download preset insights

Homepage insights can now be shared via email or downloaded as PDF and Markdown files. A feedback button on every insight page lets you share what is working and what is not.

March 19

Linear ticket analysis

The keystroke command (e.g. /qual, /why, and /size) commands now work on Linear tickets, bringing the same quality, purpose, and sizing analysis previously available only for Jira. Linear cycle data is also available for query in Liz chat.

Refresh insights on demand

A refresh button on preset insight detail pages regenerates results immediately instead of waiting for the next scheduled run.

March 18

Clickable ticket references

Ticket references in Liz chat, shared reports, and insights now link directly to both the source ticket and its Ticket Completeness Score page.

March 17

Dependency and blocking analysis

Liz can now analyze blocking relationships and cross-project dependencies in Jira. Ask what is blocking a ticket, what a team is blocked by, or find all dependencies across projects.

Cycle time by workflow stage

A new view on the Ticket Completeness Score page groups scores and cycle time by workflow stage — To Do, In Progress, and Done — with 30-day trend comparisons.

March 16

Alignment score correction

The Overall Alignment Score now uses a corrected calculation.

General improvements

• Chat drafts are preserved when switching between conversations.
• The response indicator stays active until Liz finishes generating an answer.
• Follow-up messages stay in the same conversation instead of creating a new one.
• Conversations started from homepage insights now appear in the chat sidebar.
• Documents can be uploaded directly from the Alignment Score sidebar.
• A search bar on the homepage lets you filter and find specific nodes.
• Onboarding shows a progress bar during initial insight generation.
• Duplicate notifications are suppressed.
• The Ticket Completeness Score page shows a meaningful empty state when no data is available.
• Score markers no longer appear on ticket references when no score exists.
• Jira boards without sprint support no longer produce errors.

Security updates

Applied dependency updates across backend and frontend packages. Updated vulnerability scanning configurations to reflect current risk assessments.

March 13

Linear reaches scoring parity

Linear tickets now have full scoring support across the platform. Quality scores, filters, charts, and chat queries all work with Linear data — including image attachments, original ticket type filtering, and the ability to ask Liz about Linear ticket scores directly in conversation.

March 11

Ticket completeness score — redesigned

The ticket completeness score experience has been fully rebuilt and is now live. The new interface includes ticket priority as a visible and filterable field, clickable metrics that link directly to filtered ticket views, charts that respect your actual ticket types, and a streamlined cycle time table showing only relevant workflow statuses.

Full meeting transcript access

Liz can now read complete meeting transcripts — not just summaries — when answering questions. This enables more accurate responses when you ask about specific discussions, decisions, or commitments from customer and team calls.

General improvements

• Chat sessions can now be opened in new tabs via right-click
• Liz no longer references documents mentioned inside uploaded files that it cannot access
• Improved chat experience on larger screens
• Organizations with multiple code repository connections now route queries correctly
• Ticket images and attachments now display correctly in detail views
• Feedback buttons restored on chat responses
• Document uploads now succeed for a wider range of content types
• Improved reliability during initial setup, including custom field configuration and scoring template defaults
• Report emails now have cleaner formatting
• Filenames in responses no longer incorrectly appear as clickable links
• Chat input no longer becomes unresponsive during heavy usage
• Improved scoring accuracy
• Improved visual consistency and connection management

Security updates

Patched critical infrastructure vulnerabilities and updated AI processing dependencies to address known security issues.

March 5

Cycle time analytics

A new analytics table shows how many tickets are in each workflow status, their average quality scores, and how long they spend there. Individual ticket pages now include a visual cycle time breakdown — making it easy to spot where work flows smoothly and where it stalls.

First insights after setup

New users now see a curated set of initial findings immediately after completing setup. You get value from Liz before running your first conversation.

Linear scoring parity

Organizations using Linear can now assign quality scoring templates and have tickets automatically classified by type. This brings Linear to the same scoring capabilities previously available only for other project management tools.

March 4

Meeting intelligence and alignment

Liz now automatically categorizes Zoom meetings as customer-facing or internal and extracts recurring discussion themes from transcripts. A new alignment report cross-references these themes against your engineering work — showing which customer needs are addressed by active development and which have no coverage.

March 2

Liz without integrations

You can now use Liz before connecting your code or project management tools. Upload documents or complete the business context questionnaire, and Liz can answer questions and generate insights from that context alone.

General improvements

• A new dimension analysis view highlights your three strongest and three weakest quality scoring areas with 30-day trend comparisons
• Reports now use your full organizational context for improved accuracy and relevance
• Reports are now included directly in email bodies — no need to open attachments
• You can now invite team members directly when sharing a report or saving a preset
• Custom field filters now apply across charts and summary statistics, not just tables
• Ticket quality score pages now load faster, especially for larger organizations
• The ticket detail page has been redesigned with an updated layout, refined score display showing current workflow stage, and improved mobile support
• File uploads now accept a broader range of valid document formats
• Liz now includes a transparency note that responses should be verified for important decisions
• Fixed an issue where navigating away during a response could cause it to appear blank
• Fixed stability issues affecting ticket quality score views
• Fixed an issue where report emails could be sent without content

Security updates

Applied security patches to backend framework and document processing dependencies.

February 27

Multiple Zoom accounts

Your organization can now connect multiple Zoom accounts. Each account is labeled with its display name, and transcripts sync across all connected accounts — giving Liz a more complete view of your customer and team conversations.

February 26

Ticket relationship explorer

The ticket detail view now shows the full relationship map — parent, children, and linked tickets — each with its own quality score. See at a glance how well-specified the surrounding work is, not just the ticket you're looking at.

February 25

Export conversations

You can now export any Liz conversation as a formatted document. Use the export option in the session menu to download a complete conversation for sharing or archiving.

February 23

Deeper ticket quality scoring

Ticket quality scores now incorporate comments from your project management tool as additional context, not just the description and fields. Liz also now tracks and displays the reason behind each score change — whether it came from a content update or a template adjustment.

Custom field filters

You can now filter ticket quality views by your organization's custom fields. Custom fields are fully integrated into scoring, filtering, and navigation.

General improvements

• Liz now understands ticket workflow stages, providing richer answers about where tickets are in your process
• Time-in-stage calculations now include the current status period for more accurate cycle time data
• Development activity insights now include all code changes, even those not linked to specific tickets
• Tables pasted into conversations now render with proper formatting
• Responses are now saved automatically, even if a session is interrupted
• Sprint fields are now automatically detected during configuration
• Reports now correctly identify completed work within date ranges
• Ticket score history is now displayed in chronological order
• Fixed several interaction issues with dropdowns, tab switching, and navigation across ticket views
• Fixed an issue where inviting a user who already had an account could produce an error
• Faster page loads

Security updates

Resolved high-severity vulnerabilities in frontend dependencies and hardened document processing against malformed input.

February 19

Zoom meeting intelligence

Connect your Zoom account to bring meeting context into Liz. Once connected, Liz automatically syncs your recorded meetings and generates summaries. You can search past meetings, view summaries, and reference conversations directly in chat — no switching between tools. In-app setup guides walk you through the connection, with automatic validation to ensure your account is configured correctly before anything syncs.

February 18

Custom field support for ticket scoring

You can now map your Jira custom fields to ticket completeness scoring dimensions and fine-tune how each one is evaluated. This gives you more control over how Liz scores your tickets, so completeness reflects what actually matters to your team's workflow.

February 17

Redesigned report sharing

Sharing insights with your team is faster. The updated experience lets you send to multiple recipients at once from a cleaner interface, with the option to include yourself on the distribution.

February 16

Blocking relationships in ticket details

When viewing a ticket, you can now see which other tickets are blocking it and which tickets it blocks. This makes it easier to trace dependencies and identify what needs to unblock before work can move forward.

General improvements

• You can now subscribe to daily insight emails in addition to weekly
• View ticket completeness scores for Jira projects not assigned to a product group under a new "Ungrouped Projects" filter
• "Last 24 hours" is now available as a time range when chatting with Liz
• Liz now tracks how long tickets spend in each workflow stage, so you can ask where work gets stuck
• More complete results when asking Liz to search your Jira data
• Fixed missing action buttons in chat (save, share, download, and feedback)
• Fixed an issue preventing edits to active scoring templates
• Liz no longer incorrectly blocks legitimate team-level questions about your organization
• Ticket completeness scores now display accurately when filtering by status
• Fixed links to Linear issues in chat responses
• Resolved a loading delay when switching between chat sessions
• Fixed document processing failures for certain uploaded files
• Clearer error messages when uploading unsupported file formats
• Smoother onboarding setup flow
• Fixed errors that could occur when querying certain Jira custom fields