May 3, 2026

Slack bot automation support

Liz's Slack bot now responds when mentioned by the automation tools. 

May 1, 2026

Improved document search

Searching your uploaded documents in Liz now returns more relevant results for natural language queries.

April 30, 2026

Refreshed organization settings

The organization settings page has been redesigned with a cleaner layout, consolidating product context and configuration into a single view.

General improvements

• Fixed an issue where some users were unable to access their chat history on the homepage
• Fixed an error when viewing ticket quality score breakdowns
• Fixed an issue where the chat input could disappear on the homepage
• Emoji now display correctly in the Liz Slack bot's status indicator
• Improved toolbar options for document management
• Refined layout and styling across the chat and homepage panels

Security updates Patched vulnerabilities across backend and frontend dependencies, including fixes for document processing and input validation libraries. Automated dependency update frequency increased for faster future patching. No user action required.