12 months ago
More feedback, more insight: positive ratings now included
We know that gathering feedback from learners is a critical component of improving their experience, and we're committed to making it easier to collect their thoughts. That's why we're happy to inform you that learners can now always provide their written feedback, regardless of their rating. Before, only negative ratings would trigger the feedback prompt. With this change, we believe that you'll gain more insight into what learners loved about your content, as well as areas to improve.
We hope you value this improvement and we're excited to hear your feedback. If you have any questions or concerns, please don't hesitate to reach out.