Security

Improvements

Enhanced security across all products and completed the monthly scans for vulnerabilities.

AI for Remote Support

Improvements

The full AI Summary is displayed in the session's Summary tab in console.screenmeet.com.
Added API support to retrieve the AI Summary for a support session.

Beam

Improvements

Added an attended connection option for Beam devices that prompts the end user to accept the agent connection.
Refined the ScreenMeet service process to better manage service restarts.

Console

Improvements

The full AI Summary is displayed in the session's Summary tab in console.screenmeet.com.
Updated My Session History to include a Beam column for easier identification of Beam sessions.
Updated Global Session History to include a Beam column for easier identification of Beam sessions.

Live

Improvements

A new option is available to apply the background to the agent only, leaving the guest without a background.

Remote Support

Improvements

Updated myhelpscreen.com with a modernized UI design and improved security.
MSI command line parameters will be applied when updating the client.

Fixes

A session on iOS will now stay connected when the phone is locked.

Windows 3.125.14

Introduced the new Windows client with a redesigned interface, enhanced performance and stability, more security, new features, and full feature parity with the previous version. Click here for our documentation to learn more!

Improvements

Introduced Remote Support Branding to allow ScreenMeet Administrators to configure client branding.
Log Viewer provides agents more visibility for troubleshooting during a session.
Screen Display allows end users to share and switch between multiple screens when connected to external monitors.

Mac 3.125.1688

Improvements

Added the Screen Annotation feature.

Salesforce

Improvements

Updated the Agent Obfuscation logic to display the correct agent name or alias in the Live session lobby.

ScreenMeet April 2026 Release Notes
https://www.screenmeet.com
Contact us at [email protected]
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