Security

Improvements

• Enhanced security across all products and completed the monthly scans for vulnerabilities.
• Improved server configuration for better connection handling.
• Strengthened platform security to ensure more reliable protection of data.  

AI for Remote Support

Fixes

• Corrected an issue that caused the page to become unresponsive after setting the temperature to 2.
• Updated the Agent Hint option to ensure it consistently displays when enabled.

Cobrowse

Improvements

• Optimized legacy code to enhance performance and maintainability.

Live

Improvements

• Updated the interface to ensure the background button consistently appears active.

Remote Support

Windows 2.111.9

Fixes

• Corrected an issue that prevented a session PIN from being generated when scheduling a session from Salesforce, ensuring users can successfully join their scheduled session.
• Optimized the 'Custom Tools' options to ensure icons display consistently across all views.

Android 2.112.1 

Improvements

• Added support for Chrome OS devices.
• Ensured alignment with Google Play API level requirements for Android.

Salesforce

Fixes

• Corrected an issue that prevented a session PIN from being generated when scheduling a session from Salesforce, ensuring users can successfully join their scheduled session.

ScreenMeet August 2025 Release Notes