UI redesign and enhancements
Hi everyone 👋 We are happy to share with you that we redesigned our interface and improved the usability of many components in the app. We redesigned and improved the whole application based on your feedback.
Here are the noticeable changes:
- Main view redesign: We cleaned the interface so your attention is more focused on the chat.
- Access your Settings: You can now access your settings from the bottom of the left sidebar. We did this to help you focus on what you frequently use.
- Cleaner actions on top of the chat: We saved you space and made the actions such as tagging, snoozing and closing cleaner so you save space for what really matters, building relationship with your customers.
- Easier keyboard navigation: When opening a popup, it now focuses on the first items so you just have to press enter. We also added keyboard navigation to the emoji selector.
- Collapse the customer profile bar: You don't need the profile information? You can now collapse the whole bar and open it only when you need.
- Mentions: You can now see mentions and the customer conversation side to side.
- Message editor: We improved many elements to make the usage of your editor easier, starting with the expiration message, template editor, recording messages, etc.
- Settings page redesign: The layout of some pages have changed and we brought some small usability changes.
As you keep sharing feedback with us, we will keep bringing continuous improvement to the interface and your experience.
Have a lovely day,
Antoine