Better delivery options for your customers - part 1
Seeing delivery options is important for buyers on Sellar. For many—especially those in the on-trade—how quickly they can receive an order influences their purchasing decisions.
To enhance your customers' experience, we've made several improvements so they can easily view all their viable delivery options when ordering from you.
Courier schedule
Display an estimate delivery date to customers outside your direct delivery area when they visit your storefront. The courier day selector allows you to specify the days of the week in which you actually dispatch courier orders.
These days are then used in calculations to display a more accurate estimate delivery date to non-local customers.
Set your courier days now by heading to your courier delivery tier.
Offer collection
Sometimes local customers prefer to collect their order at a time that suits them.
The flexibility to arrange a collection time from your business address is valued by customers; especially if it means they can get it sooner than your next direct delivery run to their area.
You can allow any customer to request to collect their order from you by heading to your delivery settings and toggling ‘allow customer collections’ to ‘yes’.
Customer experience
During checkout, your customers will see delivery options available to them and will be able to select based on their preference. This will adjust their order’s planned delivery date and, if applicable, any delivery charges based on your rates. Note: customers will only ever see valid delivery options available to them on checkout based on their address and your delivery schedules and settings.
Coming soon
In part 2 of this update, we’ll share how we’ll be taking those delivery options your customers will see on checkout and presenting them on your storefront. In addition to this we’ll share a solution for managing larger courier orders; which would typically be handled via pallet delivery.
