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Support for Purchase Order Numbers
Improvement
3 years ago

Support for Purchase Order Numbers

Some customers require a purchase order number to be referenced on their invoice. Today we've added support for this for all orders on Sellar. 

So not only will your customer be able to add their PO number when placing orders with you; you'll also have the ability to add/edit this when confirming orders. Perfect if you've received a customer order via phone, email or in-person but need to place it in Sellar on their behalf.

Importantly, we've add support for all integrations. So your purchase order numbers will find their way into Xero, Quickbooks, FreeAgent and Stripe. Brewery management systems which integrate with Sellar will be adding support for this soon.

Avatar of authorThe Sellar Team
One-click to copy links to your products
Improvement
3 years ago

One-click to copy links to your products

Many of you pop links to your products on Sellar in your mailers. We've made it easier to find and copy them to your clipboard.

Inventory -> Product List -> Your Product:Head your product list and select "Copy Link"

...or...

Storefront -> Preview -> Your Product:Choose a product from your storefront and select "Copy Link To Product"



Avatar of authorThe Sellar Team
Sellar Shipping UPS - Get Your Labels From Within the Sellar App
Improvement
4 years ago

Sellar Shipping UPS - Get Your Labels From Within the Sellar App

Many of you have already been using Sellar Shipping UPS to get great rates and ship steels across the UK. As the service has quickly grown in popularity, we've been rapidly working to give you access to your shipping labels within the app. And from today you can now do this! Get started right away.

📦 Create shipment

Confirm an order for any customer with Sellar Shipping UPS as the fulfilment type and you'll be prompted to create your shipment

Use the new, super quick editor to compose your boxed and unboxed items; along with weights. Here, you'll also be able to combine your pre-agreed number of packaged items into a single box. Take a look at this detailed guide to see how to create your shipment in full.

🏷 Get labels

Access your shipping labels in PDF or ZPL format and print or save-as. 

📆 Book a collection 

Once you've created your shipment, you'll be able to now book your collection. As you can schedule multiple shipments per collection, only do this as and when you need it. The link to the collection booking form will be at the top of every Sellar Shipping UPS order.

🚚 Track delivery

Get a one-click link to the UPS tracking page to monitor the status of your shipment. Your customers will also have access to this link from their Sellar account too.

Get Started

Any questions, get in touch via the usual channels.


Avatar of authorThe Sellar Team
Easier Access to Your Storefront With the New Sidebar Menu
Improvement
4 years ago

Easier Access to Your Storefront With the New Sidebar Menu

We want you to have the best possible storefront for your trade customers. This has - and will continue to - involve the development of industry and B2B specific features.

As Sellar storefronts have grown in functionality, so have the tools that you use to manage them. Being able to quickly and easily make changes is essential. Which is why we've re-designed the sidebar menu to provide greater access. We've split thing out into the following sections under the 'Storefront' tab:

Layout & Grouping

Previously this was tucked away in settings. Making changes to your storefront layout and updating filter groups is now just a click away.

Content

Make updates to all your content such as description, delivery notes, payment notes and the announcement banner. You can access your storefront link here too.

Settings

Control how new customers interact with you by setting your default price tier and days credit.

Preview

A brand new tab to view and interact with your storefront as you make changes. We've also added convenient, one-click copy buttons for your storefront link and links for each of your products.

...and that's not all

We've improved the organisation of the existing tabs in the sidebar menu so that pages are grouped logically. Jump in and take a look 👀.

Avatar of authorThe Sellar Team
Record Your Sales Notes in the New Customer Activity Tab
Announcement
4 years ago

Record Your Sales Notes in the New Customer Activity Tab

Good sales notes lead to better results.

They make your team more efficient too. Quickly grasping the outcome from recent interactions with a customer gives you the context to close that next sale.

Many of you are using Sellar to manage all your trade orders. Managing orders goes hand-in-hand with managing customers. Which is why we've added the new 'Activity' tab to each of your customer pages.


Keep all your sales notes organised by customer to retain valuable information from previous phone calls, emails and visits. Help your team (or, your future self) easily pick back up with a customer and increase your chances of securing that order!

Got a customer in mind right now? Head over to your customer list and use our lightning-quick search bar to find who you're looking for. Next to 'details' and 'orders' you'll see the new 'activity' tab. From here you'll be able to easily log your notes for you and your team's eyes only.

And, as always, we've made it easy to do this on desktop and mobile. So it'll be no effort at all to capture your notes; wherever you are.

We'll be making the activity feed even more powerful in the coming weeks so get in touch if this feature is proving valuable to you and you'd like to share your ideas and feedback.

Avatar of authorThe Sellar Team
Help Your Customers Find What They're Looking for With All New Storefront Filters
Announcement
4 years ago

Help Your Customers Find What They're Looking for With All New Storefront Filters

We promised further improvements to your storefront on Sellar, so here's a big one!

Today, we're adding filters to help your customers explore your product list and find just what they're looking for. 

Sometimes customers visit your storefront with something in mind; a style of beer, to check out new releases, or to simply restock on that favourite best seller. Whatever it may be, filters give you the power to guide your customers and help them find something they'll want to add to their basket.

Want to organise your products by style? Go ahead.

Prefer to group your product range by core, specials, seasonal and new? No problem.

Filters make the current, in-line headers used to group your product list even more versatile. In fact, we've already transformed your existing headers into filters automatically! So your new storefront will still be organised the way you currently have it.

Want to make full use of filters? Have a look at the quick guide below. Or if you want to jump straight in, head over to Settings -> Configure Store -> Edit Store Layoutwhere you'll see the new Layout & Grouping page to create filter groups and easily organise your products.

Create a new filter group and add products

In the new Layout & Grouping page, click '+ Group' and give your filter group a name. In this example, we're changing our current filters from 'Core range' and 'Specials' to organise by beer style. 

Add at least one product to your new filter group. This will move that product from it's current group to the new one. Continue to create groups and add products until you're happy. You'll see drag handles (three horizontal lines) next to name of your filter groups. You can use these to change the sorting order of your filter group list. And just like before, you can changing the sorting order of your products within each of these filter groups in the same way.

The previous filter groups that we no longer want are still in the list despite containing zero products. You can remove these by clicking/tapping the pencil icon next to the filter group.

Back on the storefront, your customers can now use these filters to drill down and find precisely what they're looking for. And when used in combination with the existing container filters, your customers will be able to place orders in record time!

So go ahead and update your storefront to make full use of filters today.

Get Started


Avatar of authorThe Sellar Team
Get customers to take action with the new storefront announcement banner
Improvement
4 years ago

Get customers to take action with the new storefront announcement banner

Got something you want to draw your customer's attention to when viewing your trade store? Well now you can. 

The new announcement banner gives you the opportunity to lead with any message of your choosing; along with an optional call-to-action button.

The best part of this feature is its flexibility. It works great if you've got a new product you want to highlight. But there could be many other reasons too:

  • Announce a new sale or discounted range
  • Preview a unreleased product
  • Notify your customers of an upcoming event 
  • Ask for feedback and link to a survey

Ultimately, it's up to you. You can update the banner at any time from Settings -> Configure Store. You'll also be able to show/hide as you wish.

So get creative and customise your storefront with the new announcement banner.

Get Started

Avatar of authorThe Sellar Team
A faster ordering experience for your customers
Improvement
4 years ago

A faster ordering experience for your customers

You chose Sellar as your way to run trade sales because it's more convenient than any other tool. We strive to make Sellar easy and simple to use so you can focus on what matters to you – building relationships and growing sales.

Extending that ease and convenience to your customers is part of our mission too. Which is why we're making multiple improvements to your storefront. The first of these improvements is now live!

Quicker add-to-basket

Your customers can now add products to their basket right from your main storefront page. The new product 'cards' make it faster than ever to browse your product list, see availability, container types, pricing and - with a single tap or click - pop a product in their basket.

Your storefront is perhaps the most important part of the Sellar app. We treat any changes here with great care and attention to ensure we're doing your brand justice. So we spent a great deal of time crafting this solution so that it still looks great across all devices. 

More to come...

You'll see several more changes in the coming days and weeks to storefronts. How would you like to see them evolve? Get in touch and share your thoughts. Leave a comment below or email us at: hello@sellar.io

Avatar of authorThe Sellar Team
VAT invoices now available on every order
Improvement
4 years ago

VAT invoices now available on every order

Your customers can now help themselves and download their VAT invoice directly from Sellar for all of their orders. No more "where's my VAT invoice?" questions! 

Customers who pay by card have had access to their VAT invoice for some time now as this is provided by our payments processor, Stripe. For orders which you receive payment for outside of Sellar, we'll automatically provide a button to download a VAT invoice as a PDF. We'll only make this available after you've confirmed the order on Sellar. Note: We'll continue to send all the necessary data to your accountancy or brewery management software via our integrations.

Make sure your bank account number and sort code are up to date. Head to business details area of settings to make any changes here. These details will get displayed on the PDF invoice your customers will have access to.

Any questions? As always, just get in touch with us here, or drop us a mail at hello@sellar.io

Avatar of authorThe Sellar Team
Improved customer matching between Sellar and accountancy integrations
Improvement
4 years ago

Improved customer matching between Sellar and accountancy integrations

We've updated our integrations with Xero, Quickbooks and FreeAgent to more reliably match customers and create invoices.

Whenever you confirm an order from an existing customer on Sellar, we'll use that customer's corresponding identifier from the respective accountancy software package you're using. This will ensure we avoid creating duplicate customer contacts should business names not quite match exactly.

If you have an integration currently active, we've already attempted to sync identifiers with Sellar for as many of your existing customers as possible. So from here, for each of these customers, we'll have a stable way to identify and correctly assign invoices.

But what about new customers ordering with you for the first time in Sellar; and who aren't setup in your accountancy software yet? No problem. We'll use the details they've provided on Sellar and create a new customer contact - syncing their unique identifier back to Sellar.

For instances where you may need to manually enter your customer's identifier into Sellar, we've created these quick guides for doing just that. These will show you where and how to access the identifier field in Sellar.

Guide for Xero

Guide for Quickbooks

Guide for FreeAgent

Avatar of authorThe Sellar Team