Keep your store open and orders coming in, even whilst you're away. Out of Office Mode works with your existing delivery schedules, automatically adjusting dates to start from your return-to-office date. This makes it simple to manage customer expectations.

Set up your out of office

1. Go to Storefront → Configure and scroll down to the “Out of office” section.
2. Configure your “Out of office” mode.
   1. Toggle out of office to ON.
   2. Set your return date.
   3. Choose whether you want to have your out of office mode turned off automatically or manually upon your return (Out of office mode can be turned on or off at any point from within Storefront → Configure.)
   4. Add a short message for customers letting them know why you’re away. This will be displayed as a prominent banner at the top of your storefront.

Whenever using Sellar, you’ll be reminded that your out of office is currently on by the presence of a permanent banner at the top of each page.

Your customer’s experience

Upon landing on your storefront, customers will see your out of office banner configured with the date and message you just set.

Should they add items to their basket and proceed to checkout, they will be shown a notice which they MUST acknowledge before they’re able to proceed past the delivery step of the checkout page.

Set Up My Out Of Office