December 14, 2023

• If you're an administrator who accesses MediaSilo using API calls instead of our browser or desktop app, making API calls is now logged as a login. This ensures you will not be impacted by a workspace setting that locks out inactive users after a set number of days.
• We fixed a bug that prevented some users from receiving new-upload notifications via email. As an administrator, you can turn on notifications on the Users page by selecting one or more users and clicking Actions > Manage notifications for users > Enable new upload notifications.

We also made the following updates to MediaSilo Go, our mobile app for iOS and Android: 

• You can once again download watermarked videos for offline viewing.
• For Android users, the “Save to Device'' option on the Downloads page is working once again. 
• We fixed an intermittent bug that could result in unsuccessful downloads of watermarked images and documents. 
• You can now scroll through a watermarked document you downloaded for offline viewing. Before, a bug did not allow you to scroll properly after closing and reopening the document. 
• When you open a Review Link containing a single file within a single folder, you can now view the file successfully. Before, the page would get stuck in a loading state. 

December 12, 2023

• After sending a Review Link email using the Send Link option, you can now edit the link without having to reenter the subject line, message, or recipients you previously entered. If you’re adding more recipients to the link, you can select the option “Only send link to new recipients.” 
• In Review Links containing folders, we removed a download button that had no effect when clicked. If downloading is enabled in a Review Link, the download button still appears whenever files are available for downloading.
• If you have internal sharing permission but no external sharing permission, we fixed a bug that prevented you from adding more files to the Review Links you created.

November 30, 2023

• In the Edit Project window, we fixed an intermittent bug that incorrectly displayed a project's watermark settings after updating the settings and immediately reopening the window. 
• You can now view watermarked images in MediaSilo Go, our mobile app for iOS and Android. To leave comments or to view the image in full screen, please use the MediaSilo browser or desktop app. 
• If you're an iOS user, you can now view watermarked documents by downloading them for offline viewing in MediaSilo Go. 
• Also in MediaSilo Go, a lock icon now appears on a thumbnail image to indicate a file is watermarked. 

November 28, 2023

You can now secure your images and documents with visible watermarking, whether you need to watermark an entire project or just the files in a Review Link. As an administrator, you can also require image and document watermarking for every new project created in your workspace.

This add-on feature is currently available to accounts that use our video watermarking services. If your account does not use video watermarking, image and document watermarking will be available in early 2024. For more information, including supported file types and a step-by-step guide to enabling watermarking, please see Visible Image and Document Watermarking.

November 16, 2023

• You can now add logos or other images to your watermark templates. When you're creating or updating a template, just select the new "Image" option from the list of watermark types. An upload window will appear where you can upload a .png file. Click here to learn more about customizing watermark templates.

November 14, 2023

• We made an update to the spreadsheets you export from the Users page in Administration. Now, if a user has never logged in to your workspace, the Last Login column reads “Never” instead of the date the user was added to the workspace. 
• We fixed a bug that could prevent you from moving certain types of files to another project after making copies of those files. 

October 31, 2023

• If your email address includes an underscore, opening a Review Link with an email watermark will no longer result in an error message. 
• When a Review Link contains a single folder, opening the link now takes you directly to the folder’s contents. 

October 17, 2023

• When you export a timeline from the MediaSilo panel in DaVinci Resolve Studio, you can now select an encoding preset (720p or 1080p) tailored specifically for MediaSilo. When using a preset, your video is ready for playback in MediaSilo even faster, since the file does not need to be re-transcoded in MediaSilo.
• We fixed a bug that prevented you from playing older versions of a watermarked video. These versions now play back correctly. 
• We fixed a bug that caused a live-chat bubble to cover parts of the Review Link interface. If you are logged in to MediaSilo, you can still access the chat feature by clicking the question mark in the navigation bar. 
• After you delete a subfolder, you are no longer asked if you want to delete the parent folder that contained the subfolder. 

October 3, 2023

• We added commenting permission to our set of project-level permissions. As an administrator, you can now decide which roles have permission to view and make comments inside a project. Commenting permission is also required to edit and delete your own comments and to enable feedback on a Review Link. To learn more, please see our new User Permissions Guide.
• We added some text to the Manage Notifications window to better explain how it works. To manage upload notifications for specific users, go to the Users tab in Administration, click the checkbox next to a user’s name, and select Actions > Manage notifications for users.
• We upgraded to a more interactive chat support that recommends Knowledge Base articles based on your exact needs. If your question requires further assistance, we’ll ask you for some basic information, so a member of our team can help you as quickly as possible.