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Fix
2 years ago

Updates for February 20

February 20, 2024

  • If you have upload permission but no view permission in a project, a checkmark in the uploads panel now indicates that your upload was completed. Before, a user with this permission set would just see a spinning arrow, even after a file was uploaded successfully. 
  • In MediaSilo Go, our mobile app, the Save to Device feature is once again working on Android devices. 
Improvement
2 years ago

Update for February 13

February 13, 2024

  • When reviewing a file, you can now comment on an exact timecode range. Click here to learn about setting a comment’s start and end points, commenting on a single timecode, or leaving a general comment without a timecode.
FixImprovement
2 years ago

Updates for February 6

February 6, 2024

  • You can now open the left drawer from the Projects home page without having to open a project. Just click the arrow in the top left (next to the search bar) to access the drawer, which contains the Project Tree and Sent Links tabs. 
  • In MediaSilo Go, our mobile app for iOS and Android, we fixed a visual defect affecting Review Links with multiple files. After you download an image file, its thumbnail image will remain visible, instead of displaying a generic image icon. 
  • For Android users, you can once again log in to the mobile app by tapping the Google, Slack, or Microsoft login options. We fixed a bug that only allowed you to log in using your email address. 
  • Also for Android users, you can once again tap the three-dots button on a project tile to view more options. Before, this button worked correctly in list view but not grid view.
FixImprovement
2 years ago

Updates for January 23

January 23, 2024

  • You can now create custom watermark templates for images and documents. On the SafeStream page in Administration, click New Template, and then choose Image or Document from the menu. You can add up to two watermarks (name, email address, or custom text of your choosing) and adjust the color and opacity of each one. 
  • You can once again download files from the Review Mode page in Projects. To access Review Mode, open a file and click the blue button in the top right. 
  • If you try to delete a watermarked project, a message now informs you that watermarking must be turned off before it can be deleted. This message includes a link to the project settings window, where project owners and administrators can turn off watermarking. 
  • We fixed a bug that prevented non-administrator users from sharing a project as a Presentation if that project only contains folders at its root level. 
  • Lastly, we updated the experience around adding visible video watermarking to a project. In the project settings window, you can choose an existing watermark template, or you can click Add Watermarks to apply custom watermarking without having to create a new template. 
FixImprovement
2 years ago

Updates for January 9

January 9, 2024

  • On the Users page in Administration, you can now export a user list that matches the filters on the left side of the page. Just choose your filters, and then click More > Export Users to export a filtered user list. 
  • Administrators can now create a custom role that does not include any permissions. Users with this role do not have access to a project’s contents, but they can still receive private Review Links sent to workspace users only. 
  • We updated the Share window and the Edit Project window to support accounts that may want image and document watermarking without signing up for video watermarking. These windows will only show the watermarking options applicable to your account. 
  • In Administration, the Settings and SafeStream pages now indicate which watermarking features you can add to your account. Click the “Upgrade” button to learn more about any feature. 
  • If you use MediaSilo Go on an Android device, we fixed a bug that opened Review Link URLs in your mobile browser instead of the mobile app.
Fix
2 years ago

Updates for December 14

December 14, 2023

  • If you're an administrator who accesses MediaSilo using API calls instead of our browser or desktop app, making API calls is now logged as a login. This ensures you will not be impacted by a workspace setting that locks out inactive users after a set number of days.
  • We fixed a bug that prevented some users from receiving new-upload notifications via email. As an administrator, you can turn on notifications on the Users page by selecting one or more users and clicking Actions > Manage notifications for users > Enable new upload notifications.

We also made the following updates to MediaSilo Go, our mobile app for iOS and Android: 

  • You can once again download watermarked videos for offline viewing.
  • For Android users, the “Save to Device'' option on the Downloads page is working once again. 
  • We fixed an intermittent bug that could result in unsuccessful downloads of watermarked images and documents. 
  • You can now scroll through a watermarked document you downloaded for offline viewing. Before, a bug did not allow you to scroll properly after closing and reopening the document. 
  • When you open a Review Link containing a single file within a single folder, you can now view the file successfully. Before, the page would get stuck in a loading state. 
FixImprovement
2 years ago

Updates for December 12

December 12, 2023

  • After sending a Review Link email using the Send Link option, you can now edit the link without having to reenter the subject line, message, or recipients you previously entered. If you’re adding more recipients to the link, you can select the option “Only send link to new recipients.” 
  • In Review Links containing folders, we removed a download button that had no effect when clicked. If downloading is enabled in a Review Link, the download button still appears whenever files are available for downloading.
  • If you have internal sharing permission but no external sharing permission, we fixed a bug that prevented you from adding more files to the Review Links you created.
FixImprovement
2 years ago

Updates for November 30

November 30, 2023

  • In the Edit Project window, we fixed an intermittent bug that incorrectly displayed a project's watermark settings after updating the settings and immediately reopening the window. 
  • You can now view watermarked images in MediaSilo Go, our mobile app for iOS and Android. To leave comments or to view the image in full screen, please use the MediaSilo browser or desktop app. 
  • If you're an iOS user, you can now view watermarked documents by downloading them for offline viewing in MediaSilo Go. 
  • Also in MediaSilo Go, a lock icon now appears on a thumbnail image to indicate a file is watermarked. 
Announcement
2 years ago

Image and Document Watermarking Is Now Available

November 28, 2023

You can now secure your images and documents with visible watermarking, whether you need to watermark an entire project or just the files in a Review Link. As an administrator, you can also require image and document watermarking for every new project created in your workspace.

This add-on feature is currently available to accounts that use our video watermarking services. If your account does not use video watermarking, image and document watermarking will be available in early 2024. For more information, including supported file types and a step-by-step guide to enabling watermarking, please see Visible Image and Document Watermarking.

Improvement
2 years ago

Update for November 16

November 16, 2023

  • You can now add logos or other images to your watermark templates. When you're creating or updating a template, just select the new "Image" option from the list of watermark types. An upload window will appear where you can upload a .png file. Click here to learn more about customizing watermark templates.