July 25, 2023

• Review Links are again displayed in the Sent Links tab. We fixed a bug that caused the tab to appear empty in certain cases. 
• In Insights, we updated the icon used for Presentations from a link icon to the flame icon already used for sharing Presentations throughout the app. 
• If you add an image file over 5MB to a Spotlight template, a message now informs you that images over 5MB might increase your Spotlight’s load time. To learn more, please see Spotlight Image Recommendations. 

July 13, 2023

• When you resize or customize an element in the Spotlight template builder, your changes are now saved properly. Before, a bug reverted your changes as soon as you deselected the element.
• On the Settings page in Administration, we updated some messaging around locking out users due to inactivity. As an administrator, you can choose to lock out users after a select number of days of inactivity. A locked-out user's status will change to "inactive" the moment the user attempts to log in. 

June 13, 2023

• We updated permissions around adding playlists to Spotlights. Now, if a user does not have sharing permission for all the items in a playlist, the user cannot add that playlist to a Spotlight, even if the playlist is “Shared.” To add a playlist to a public or password-protected Spotlight, a user needs external sharing permission for the contents of the playlist. The user needs internal sharing permission if the Spotlight is shared with workspace users only. 
• We fixed a bug that could result in unintentionally scrubbing through a video when you moved your mouse. 

May 30, 2023

• As an additional layer of protection, we now prevent other apps from taking screenshots and screen recordings of the MediaSilo desktop app for Windows.
• In the watermark template editor, we now make it clearer if you entered a restricted character in the custom text field. You’ll need to remove the character before you can save your watermark template. Restricted characters are > < = [ ] 
• We fixed a bug that occasionally caused a live-chat bubble to appear on the screen. To chat with our Technical Solutions and Services team, you can still click the question mark in the navigation bar and select “Support.” 
• In Spotlights and Presentations, we fixed a bug that caused a subfolder to display the same set of 50 files repeatedly, instead of displaying the next set of 50 files. 
• You can once again export and share sequences from our Premiere Pro extension using the “Workspace users” access setting.

May 17, 2023

• When you export the comments made on a video, you can now set the start time for the exported comments. This enables you to import comments that match the sequence’s timeline in your editing software. For example, you can set the start time to 01:00:00:00 to match the default sequence start time in Avid Media Composer. This export option is available in Review Links and Review Mode when the video player’s timecode format is set to HH:MM:SS:FF. 
• When you import files from a Review Link, the Import window now indicates that you can search for the exact workspace, project, and folder where you want to import files. 
• We added messaging to the Sent Links tab and the Insights page to inform you when a Review Link cannot be edited because the link is empty. Your link may be empty if the contents were removed via the Sent Links tab or deleted from the workspace. You also cannot edit a link if the contents were moved to a project where you don’t have sharing permission.
• We improved the image quality of thumbnails in Spotlights and Presentations. 
• The video player controls in the Spotlight livestream player are no longer cut off. 
• Grid galleries in Spotlights and Presentations can once again display more than 50 files when scrolling is disabled. 
• When you open a Review Link in your phone’s web browser, the banner about downloading our mobile app is now formatted properly on smaller screens. 

May 2, 2023

• When you open a Review Link on your phone’s web browser, you can now dismiss the banner about downloading MediaSilo Go (our mobile app), or you can ask for a reminder about the app in thirty days. If you select “Don’t remind me again,” the banner will no longer appear each time you open a link. We also moved the banner to the bottom of the screen, so it won’t impact your viewing experience. 
• If you open a private Review Link or a project URL on your phone’s web browser, you will now see a button to download MediaSilo Go. The mobile app is required to log in and open these types of links on your phone. 
• Lastly, in our browser and desktop apps, we upgraded the live chat that connects you to our Technical Solutions and Services team.

April 24, 2023

• We fixed a bug that prevented administrators from editing certain Review Links on the Insights page. Now, an administrator can edit a link after the link creator no longer has access to the files or folders contained in the link.
• For accounts migrating from Wiredrive to MediaSilo, any Wiredrive projects that have not been moved into MediaSilo will no longer appear in MediaSilo’s search options.
• We fixed a bug that displayed some annotation tools upon opening a document in Projects, even though you can only annotate documents in Review Links or Review Mode.
• We now limit the size of the logo you upload to the Branding page in Administration to 1MB and 3000 by 1500 pixels. This is to prevent a larger logo from causing lagging issues in Spotlights and Presentations. Note that previously uploaded logos will not be impacted.
• When you search for projects to assign to users, the search field now says “Loading” instead of “No options,” while the search results are loading. This applies to the “Add Users'' and “Add Users to Project” windows in Administration. 

April 4, 2023

• The “Share as Presentation” button in the Playlists tab is no longer displayed to users who do not have external sharing permission for all the files and folders in a playlist. 
• On the Recent Items and Search Results pages, the filters in the left sidebar now update automatically whenever you switch to a different workspace.
• When you watch a video in Projects or a Review Link, you can use your arrow keys to go back or forward by one frame. Previously, the arrow keys skipped multiple frames while in full-screen mode. 
• On the Insights page, a message now informs you when a Review Link cannot be edited because the link is empty. To edit the link, you would first need to add files or folders to it from the Sent Links tab in Projects.

March 21, 2023

This week, we fixed bugs impacting the Search experience, user management in Administration, and other parts of the app. Here is an overview of our latest release:

• When you open a file from the search results page, the file now loads faster. Previously, opening a file from the search results page could take longer than opening the same file directly from a project. 
• When someone replies to a comment in a Review Link, the reply is now logged properly on the Insights analytics page. We fixed a bug that logged a single reply as two comments. 
• As an administrator, you can once again deactivate and reactivate users from the Users page. 
• In Spotlights and Presentations, a grid gallery is no longer limited to the first fifty folders or files contained in a playlist. 
• We fixed an incorrect tooltip on a document annotation button. 

March 7, 2023

 Here is an overview of the issues we fixed this week: 

• In the video player in Projects and Review Links, fractional frame rates are now converted to the appropriate non-drop frame SMPTE timecode. This will resolve discrepancies between the timecode displayed in the video player and a timecode that is burned into a video with a fractional frame rate. 
• If you are migrating from Wiredrive to MediaSilo, the MediaSilo Go mobile app will only display the Wiredrive projects that an administrator on your team has directly moved into MediaSilo.
• For accounts that include multiple workspaces under one contract, we released a fix to make sure a user with access to multiple workspaces only counts as a single user towards your contracted user limit.