You can now showcase your Business Service Area with a map on your Online Booking landing page! Your clients can also conveniently check if they are in your service area. 

What we offer:

✨ Visual Spotlight: Instantly highlight your service coverage with a captivating map display.

✨ Location Coverage Checks: Effortlessly verify if clients fall within your service zone.

✨ Enhanced User Experience: Provide an intuitive booking journey for your clients.

To turn on the Service Area map view in your Online Booking landing page, go to Online Bookings > Settings > Booking site > Configuration > Page Components > Check the box for Business Service Area.

To edit your list of Service Areas, go to Online Bookings > Settings > Mobile Grooming > Service Area, where you can clearly define your coverage of locations for clients.

Explore the feature and the Online Booking landing page configurations here!

You can now schedule and send messages later to customers on both the Web Version and Mobile App! 📅 Whether you want to edit, reschedule, or send immediately, we keep the messages organized and easy for you to manage.

Go to your Message center > Select a client > Click on the clock icon next to < Send > to start scheduling messages! Learn more about it here.

🚗 📅 We are excited to announce the Display Driving Distance on MoeGo’s Desktop! You can now see the estimated driving time and distance between appointments on MoeGo’s Desktop, making your scheduling and shift management a breeze. 

Easily open your calendar view and turn on the “Display Driving Distance and Time” toggle from the top right corner. Learn more about this feature here.

We are excited to announce the highly-requested Discount Code feature! Easily create, manage, and apply discounts in just a few clicks! 🎁✨

What we offer

✨Customized Discount Rules: Gain full control over your discount codes by setting rules on applicable services, client eligibility, and order values. 

✨Discount List Management: Efficiently activate, duplicate, or archive your discount codes in the Discount List. 

✨ Online Booking Availability: Enable discounts in Online Booking effortlessly and engage with your digital customers. The limitations you set could also be applied to online bookings.

On the Desktop, navigate to Marketing > Discounts to get started.

On the Mobile App, go to Appointment details > Take Payments > Add Discount

Learn more here and create a discount code today!

We are excited to announce MoeGo’s Online Booking integration with Reserve with Google! 

As the very first platform in the pet industry to offer this, this powerful collaboration is set to open up opportunities for you to reach millions of potential customers searching for grooming services on Google Search and Maps, by giving them a way to book with you directly. 

Key Highlights:

1. New Pathways for Client Engagement: Users seeking grooming services in your local area on Google Search or Maps can now effortlessly book an appointment with you directly from the search result, helping you expand your client base and stand out in a competitive market.
2. Simplified Call-to-Action Setup: A few simple clicks are all it takes to link your MoeGo Online Booking portal to the “BOOK ONLINE” button on your Google Business Profile.
3. Maximize Your SEO Efforts: Take your SEO strategy to the next level by shifting your focus from branding alone to making your business stand out on one of the most powerful search engines. By leveraging Reserve with Google, you can maximize your SEO efforts by turning leads directly into real booking requests.
4. Uniform User Experience Across Platforms: Whether they find you on Google Search or Maps, this integration ensures that your customers enjoy a uniform user experience regardless of the platform they use to discover your services. 

Together, let's enter the future of online booking where your business can thrive without limits.

Check it out now

We are excited to announce two latest updates in Online Bookings:

Clients are now able to update their information via Online Booking system!

Clients can now seamlessly edit information during the online booking process to ensure that their records are up to date. The pet parents can directly inform you of their pet’s current health issues and other important updates. The system will also prompt clients to review and update any expired or missing information as per your setting, such as expired vaccine info, missing vet contact info, etc. 

No more phone calls for outdated information and enjoy a streamlined, smooth, and efficient booking experience for everyone involved! Here’s a glimpse of What we offer and How to set it up.

Abandoned Booking List is now available on MoeGo App!

The Abandoned Booking List is now accessible on the mobile app! With just a few simple taps on your smartphone, you can effortlessly reach out through calls or messages to clients directly using their pre-filled information to retrieve unfinished booking requests. You can also track your business performance, identify trends, and make data-driven decisions to continually enhance your booking recovery efforts over time.

If you're new to the Abandoned Booking List and want to learn more about how it can revolutionize your business, Click here for all the details.

Introducing Grooming Report: a digital interactive report card designed to revolutionize the way you interact with your customers and take every aspect of the personalized customer journey to new heights. 

What you can access to show your dedication and earn EVERY credit you deserve:

• Before vs. after showcase:  enable customers to witness the transformative power of your services
• Service detail & notes: keep pet parents informed about the services provided and products used during the grooming session, fostering transparency and confidence in their pet's care.
• Mood & Behavior: track, understand, and communicate the pet's emotions, preferences, triggers, and overall grooming experience.
• Pet condition checks: document and communicate any changes or concerns regarding a pet's well-being
• View next appointment/book again: offers a streamlined rebooking process to promote customer loyalty
• Review booster: actively encouraging customers to leave reviews at the golden moment to grow your online reputation and attract new clients.

To ensure every unique effort receives the recognition it deserves, we made sure that the innovative tool could be crafted to your needs:

• Accessible for businesses and consumers anywhere, anytime - with a simple link, via SMS, e-mail, or local App, share the report any way you like. 
• Fully customizable- customize what you want to share about the service and set the theme color. Tailor the report in any way that suits your business the best.

Pioneer your grooming services to the next level with a new standard! Elevate customer experiences and showcase your expertise to boost your business today!

Check it out now

We are thrilled to introduce the new Multi-staff per Service mode. You can now assign multiple staff members to work on the same service, and MoeGo will automatically handle availability updates and compensation splitting for you.

It’s a fairly common practice for a full groom to be completed by a bather and groomer or to have large dogs handled by multiple staff at the same time. However, having to manually calculate the compensation for each staff, each time, and managing schedules for staff that collaborate on the same pet has always been a headache. Now, with the help of MoeGo’s multi-staff per service mode, you can enjoy a hassle-free experience by simply selecting staff and specifying their contribution to the service, and MoeGo creates block availability for each staff correspondingly in their calendar, split their tips, and calculate their commission for you.

Perfect for medium to large salons and other grooming businesses that operate in a highly streamlined fashion and rely heavily on collaboration for almost every pet you service.

What we offer：

• Split one service into different tasks. When the service requires the collaboration of staff, you can simply enter the multi-staff mode and break down the service into different tasks for multiple staff. 
• Set the same or different start times for their tasks. We understand this may vary among services and pets, so you can choose ‘work in sequence' or 'work together’ mode to reflect the task duration accurately on the staff calendar. 
• Calculate the commissions and tips based on the price ratio of tasks. This automates a fair and easy split and is visible on the invoice. No need to go

Enhance collaboration, optimize teamwork, and streamline operations with MoeGo's Multi-staff per Service feature. We're here to take care of the complexities, so you can focus on delivering outstanding service to your furry clients! Cheers to a more efficient and collaborative grooming experience!😄

Check it out now

We are thrilled to introduce our new Abandoned Booking for Online Booking, designed to help you reconnect with potential clients who couldn't complete an online booking and facilitate the recovery of these bookings!

For the customers who visited your booking site but failed to submit booking requests for different reasons, now you can recover them at your fingertips. You can easily assist with their booking via call or message with their pre-filled info, directly schedule appointments for them, regularly track your recovery performance, identify trends and optimize strategies to enhance booking recovery over time. 

It's great for businesses that are actively growing their client base without wasting marketing spending.

What the new feature offers:

• The intuitive dashboard simplifies tracking site traffic and potential revenue, enabling you to effortlessly monitor business performance and growth opportunities.
• Providing insights into the exact stages where clients abandon the process. By retrieving vital contact details, addresses, pet information, and more, you can customize your recovery strategies to suit each client's needs.
• Effortlessly transform prospects into clients via direct calls, personalized messages, or targeted campaign emails, bolstering your customer base and driving growth.
• Maintain a clear overview of your recovered bookings and consistently evaluate performance, refining your strategy for continuous improvement and optimal results.

Embrace the Abandoned Booking. Transform abandoned bookings into your revenue advantage and leverage valuable lead information to expand your client base. Turn your lost opportunities into your next success story today! 🚀

Check it out now

At MoeGo, we believe that the key to success in the pet grooming industry is building strong relationships with clients. However, we also noticed the challenges businesses face in identifying the right clients, crafting personalized communications, and managing client data effectively. 

That's why we developed the Smart Filter for Client List, a powerful tool that allows businesses to:

• Quickly segment the client list by detailed criteria, including appointment history, pet breed, grooming frequency, locations and other customized criteria.
• Create highly targeted campaigns and personalized communications that resonate with clients and pet conditions
• Easily bulk edit client and pet databases to stay organized and save time

Say goodbye to the manual and time-consuming process of sorting through client data, and say hello to the Smart Filter for Client List. 

Try it out today and start to see your business from a brand new angle!