We’ve added a few powerful new features to our auto messaging/reminder system:

• 🤩 New Layout: We've revamped the layout to make it more user-friendly and intuitive.
• ✉️ SMS and Email: We now separate templates for SMS and email, allowing you to edit, schedule, and automatically send messages through both channels.
• 💰 Add Estimate Amount as Variable: Under appointments, you can now include the estimated amount as a variable in your auto messages, such as pick-up notifications and appointment reminders.

Go to Settings > Auto messages to explore more!

You can now easily bundle specific services with their frequently associated add-ons. This feature streamlines the process, reduces the risk of human error, and ensures a seamless experience even when managing an extensive list of add-ons.

🧐 To set it up, go to Settings > Services> Add-ons > Select an add-on service > Category > Bundle the add-on and service

🤩 After setting up, you can easily create an appointment with add-ons by going to Appointments > Add > Add client and pet info > Edit > Add service/add-on.

Streamline your day with our newly enhanced Card on File (COF) filters! Go to your Client & Pets list and say hello to a more integrated experience in managing your clients’ cards on file:

🔎 Smart Filters: Easily manage and filter COF information, card expiration status, and request status all in one place. 

✨ Mass Messaging: Bulk select filtered results to send mass text within seconds. 

📃 Request Tracker: Quickly see which clients need follow-ups on their COF submissions.

🔔 To set up auto reminders for un-submitted cards on file, go to Settings > Auto Message > Reminders.

Dive into the new COF Filters and make managing your client’s information as efficient as your operations. Check out the feature today! https://wiki.moego.pet/card-on-file-filters/  

🌟 Save Time with Saved View! 🌟

To those who've been wishing to quickly see your returning happy clients, or take a glance at the waitlisted customers – You can now create your customized filtered views in your Client & pet list! Here's how to save your filtered views and access them in your list: 

🔎 Apply one or multiple filters in the Client & pet list -- filtering by Recurring Clients, by Pet Vaccine, by Service Area, and more!

📓 Click “Save View” and name it something memorable and useful.

🚀 Access it anytime from your saved filters for quick insights into your repeat business!

Try it now today: https://go.moego.pet/client

We've just made managing your clients and their furry friends a whole lot easier with our revamped Client & Pet List! 

🚀 Key Updates 🚀

🔎Quick Access to Common Filters: Whether it's clients who need rebooking, customers with unpaid invoices, or appointments in the next 7 days, get to it faster than ever. 

👀Save a View of Your Go-To Filters: Find exactly what you need in a snap. You could also save your filters by applying your desired filters in the Client & pet list. Click “Save View” after you give it a memorable name.

🔠Tailor Your Columns: Decide what's important at a glance by customizing the columns to show the info you need. Go to your Client & pet list > Click on the "Customize Columns" button in the top right corner > Select the columns that matter most to you and your business.

🐕‍🦺🐈 We're all about making your day smoother so you can focus on what you do best! 

Check out the new look today!  https://go.moego.pet/client 

Dispute Notification is now live for MoeGo Pay users! You can now receive notifications about any dispute processes and track them by clicking on the notification or navigating to Card Processing > Transaction activity > Dispute.

Key Highlights:

🚨 Instant Alerts: Receive immediate notifications to stay ahead of any card processing disputes.

📆 Effortless Tracking: View updates of dispute and inquiry statuses at a glance.

🔍 Clear Dispute Management: Navigate disputes with time and status filters.

Try it now today 👉 here 

Learn more about it 👉 here

The Schedule Recovery Message is now live in your Abandon Booking List! That means, you can now schedule your outreach messages to be sent out to all the pet parents who visited your Online Booking site to seal the deal. 

Key highlights:

🎯 Precise Communication: Personalize client outreach based on abandoned steps to better meet their needs 

👥 Automated Clientele: Automatically add recovery message respondents to your client list

⏰ Perfect Timing: Customize the send-out time, ensuring your message reaches them at the right moment

Try it today 👉 here

Learn more about how to set up 👉 here

Introducing MoeGo's Intelligent Waitlist – a smart solution built for you to maximize bookings and minimize gaps! That means, no more juggling schedule requests, filling last-minute gaps, and hopping between tabs to manage your waitlist. With a few clicks, you can:

📅 Visualize waitlist requests on your calendar view

😊 Capture client preferences with flexibility

🔍 Search for a request by time, staff, ticket price, and more

🚀 Get real-time recommendations based on availability

Try it now 👉 here

Learn more about it 👉 here

We’re excited to introduce ⭐ Display Reviews and Team Highlights ⭐ on your Online Booking Landing Page – where the stories of happy customers and the exceptional skills of our dedicated grooming team come to life!

🙌 Feature Highlights 🙌

😊 Select authentic reviews from delighted pet parents

✂️ Introduce your talented groomers behind the scissors

🐾 Turn those curious clicks into new clients

🚀 Go to your Online Booking > Settings > Booking Site > Configuration to try it today 

🔍 Learn more about how to set up on Wiki

Tired of copy-and-pasting from your "notebook" of pre-filled messages? Introducing our highly-requested feature: Saved Replies in Messages 💬✨ 

🚀 Feature Highlights 🚀 

🤩 Effortless Replies for Scenarios: Craft and save replies for your daily grooming scenarios 

🌈 Personalization, Perfected: Customize your replies with placeholder variables for client and pet name

🔍 Searchable Magic: Find and send the perfect reply in seconds

📨 Go to the Message Center to try this feature today

👉 Learn how to set up on Wiki