We are excited to introduce powerful tracking capabilities that enhance visibility and efficiency in managing staff operations:

• ⏰ Real-Time Location and Status: View staff's location and appointment status
• 🚙 Display Driving Routes: Visualize the driving routes of your staff for the day to estimate the time remaining before their next appointment based on their current location and traveled routes

We also want you to know that this feature is designed with your privacy and your team’s privacy in mind. Our tracking feature includes robust privacy safeguards:

• Privacy Protection: Your location data is collected ONLY during working hours via mobile GPS, and all route data is cleared daily
• Opt-in Tracking: To enable tracking, consent from both the owner and staff is required

As part of our map view reinvention, we’re excited to introduce two more efficient scheduling flows. Here’s how the first schedule flow works from visiting your calendar:

Option 1

Step 1: In calendar view, select staff and date based on the appointment address and corresponding service area.

Step 2: Choose a new appointment time that fits with existing appointments.

Step 3: Confirm the route in the map view, and book the appointment.

Option 2

Step 1: Begin by selecting the client on the map to view the new appointment location.

Step 2: Select the data and available staff member to generate an optimal route.

Step 3: Once the optimal route is determined, proceed to select a time slot that fits best based on the order of appointments along the route, and confirm the appointment.

Visit our wiki for a step-by-step guide!

🗺️ We are excited to introduce our revamped desktop map view, featuring a series of new functionalities designed to enhance efficiency for businesses like yours.

We want to first introduce Show Appointment on Map View. Now, you can easily select and display staff appointments by their assigned colors, making it simple to:

• Quickly view the location of staff appointments
• Track the number of appointments each staff has for the day
• Monitor their completion status
• Check and edit appointment details directly on the map
• Display service areas and routes

👆All made possible on map view. Visit our wiki for more!

Introducing MoeGo Capital: Our brand-new loan service designed to provide you with fast, flexible, accessible, and reliable financing solutions. 

Key Benefits of MoeGo Capital

• 🚀 Fast and simple application: No more digging up years of bank statements and credit scores to apply for funding. Eligible users who are pre-qualified can access funds within 2 business days. 
• 🏦 Performance-based financing options: No personal credit check. We evaluate your business holistically based on factors such as revenue history, customer satisfaction, and number of future bookings.
• 💵 One flat fee: Pay one flat fee that never changes. There are no compounding interest charges or late fees.
• 💳 Pay when you get paid: Payments are automatically captured as a fixed percentage of ticket sales with a required minimum payment amount.*

For more information and to check whether you're eligible, visit MoeGo Capital within your MoeGo account today. You can learn more about eligibility requirements and find a list of common questions in 👉 wiki.

Loans are issued by Celtic Bank and powered by Stripe. All loans are subject to credit approval.

*You’ll have a minimum amount due each repayment period, and if the total amount that you repay through sales doesn’t meet the minimum, your account will be automatically debited the remaining amount at the end of the period.

The Message Center now offers filtering options based on “conversation,” “review,” and “appointment confirmation.”

The new message filter allows you to categorize messages based on their type. By selecting the "conversational" filter, it will show you chats that involve real conversations, excluding chats containing ONLY reviews and Y/N replies to appointment confirmation. 

We’ve added a few powerful new features to our auto messaging/reminder system:

• 🤩 New Layout: We've revamped the layout to make it more user-friendly and intuitive.
• ✉️ SMS and Email: We now separate templates for SMS and email, allowing you to edit, schedule, and automatically send messages through both channels.
• 💰 Add Estimate Amount as Variable: Under appointments, you can now include the estimated amount as a variable in your auto messages, such as pick-up notifications and appointment reminders.

Go to Settings > Auto messages to explore more!

You can now easily bundle specific services with their frequently associated add-ons. This feature streamlines the process, reduces the risk of human error, and ensures a seamless experience even when managing an extensive list of add-ons.

🧐 To set it up, go to Settings > Services> Add-ons > Select an add-on service > Category > Bundle the add-on and service

🤩 After setting up, you can easily create an appointment with add-ons by going to Appointments > Add > Add client and pet info > Edit > Add service/add-on.

Streamline your day with our newly enhanced Card on File (COF) filters! Go to your Client & Pets list and say hello to a more integrated experience in managing your clients’ cards on file:

🔎 Smart Filters: Easily manage and filter COF information, card expiration status, and request status all in one place. 

✨ Mass Messaging: Bulk select filtered results to send mass text within seconds. 

📃 Request Tracker: Quickly see which clients need follow-ups on their COF submissions.

🔔 To set up auto reminders for un-submitted cards on file, go to Settings > Auto Message > Reminders.

Dive into the new COF Filters and make managing your client’s information as efficient as your operations. Check out the feature today! https://wiki.moego.pet/card-on-file-filters/  

🌟 Save Time with Saved View! 🌟

To those who've been wishing to quickly see your returning happy clients, or take a glance at the waitlisted customers – You can now create your customized filtered views in your Client & pet list! Here's how to save your filtered views and access them in your list: 

🔎 Apply one or multiple filters in the Client & pet list -- filtering by Recurring Clients, by Pet Vaccine, by Service Area, and more!

📓 Click “Save View” and name it something memorable and useful.

🚀 Access it anytime from your saved filters for quick insights into your repeat business!

Try it now today: https://go.moego.pet/client

We've just made managing your clients and their furry friends a whole lot easier with our revamped Client & Pet List! 

🚀 Key Updates 🚀

🔎Quick Access to Common Filters: Whether it's clients who need rebooking, customers with unpaid invoices, or appointments in the next 7 days, get to it faster than ever. 

👀Save a View of Your Go-To Filters: Find exactly what you need in a snap. You could also save your filters by applying your desired filters in the Client & pet list. Click “Save View” after you give it a memorable name.

🔠Tailor Your Columns: Decide what's important at a glance by customizing the columns to show the info you need. Go to your Client & pet list > Click on the "Customize Columns" button in the top right corner > Select the columns that matter most to you and your business.

🐕‍🦺🐈 We're all about making your day smoother so you can focus on what you do best! 

Check out the new look today!  https://go.moego.pet/client