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Display Reviews and Team Highlights
New feature
2 years ago

Display Reviews and Team Highlights

We’re excited to introduce ⭐ Display Reviews and Team Highlights ⭐ on your Online Booking Landing Page – where the stories of happy customers and the exceptional skills of our dedicated grooming team come to life!


🙌 Feature Highlights 🙌

😊 Select authentic reviews from delighted pet parents

✂️ Introduce your talented groomers behind the scissors

🐾 Turn those curious clicks into new clients


🚀 Go to your Online Booking > Settings > Booking Site > Configuration to try it today 

🔍 Learn more about how to set up on Wiki

Avatar of authorFeier
Saved Replies in Message Center
New feature
2 years ago

Saved Replies in Message Center

Tired of copy-and-pasting from your "notebook" of pre-filled messages? Introducing our highly-requested feature: Saved Replies in Messages 💬✨ 


🚀 Feature Highlights 🚀 

🤩 Effortless Replies for Scenarios: Craft and save replies for your daily grooming scenarios 

🌈 Personalization, Perfected: Customize your replies with placeholder variables for client and pet name

🔍 Searchable Magic: Find and send the perfect reply in seconds


📨 Go to the Message Center to try this feature today

👉 Learn how to set up on Wiki

Avatar of authorFeier
New Repeat Appointment Workflow on Desktop
2 years ago

New Repeat Appointment Workflow on Desktop

Introducing our revamped Repeat Appointment workflow – taking the stress out of time conflicts!

Key Updates: 

⚡ Quickly set up repeated appointments in Calendar View

🚀 Resolve time conflicts with Smart Scheduling when your recurring appointments clash with another appointment

✨ Edit the date, time, or staff with reference to staff's working availability


Ready for stress-free scheduling? Dive in! 

👉 Create a repeat appointment now

🔎 Learn more about the feature here

Avatar of authorFeier
Customized Payment Options by Clients
2 years ago

Customized Payment Options by Clients

Introducing Customized Payment Options by Clients – a flexible solution to tailor your Online Booking payments for business needs without sacrificing a seamless client experience!

Key Values:

🎯 Client-focused Payment Rules: Tailor payment requirements for specific clients with ease. No more one-size-fits-all approach!

💰Revenue Safeguard: Effortlessly implement secure payment measures in cases of no-shows and last-minute cancellations.

✨ Your Business, Your Way: We know your business is special, that’s why we provide the flexibility to define your terms.

To set up, go to Online Booking > Settings > Payment > Customized Payment Options by Clients.

Learn more about the feature and try it today!

Avatar of authorFeier
Online Booking Service Area
2 years ago

Online Booking Service Area

You can now showcase your Business Service Area with a map on your Online Booking landing page! Your clients can also conveniently check if they are in your service area. 

What we offer:

✨ Visual Spotlight: Instantly highlight your service coverage with a captivating map display.

✨ Location Coverage Checks: Effortlessly verify if clients fall within your service zone.

✨ Enhanced User Experience: Provide an intuitive booking journey for your clients.

To turn on the Service Area map view in your Online Booking landing page, go to Online Bookings > Settings > Booking site > Configuration > Page Components > Check the box for Business Service Area.

To edit your list of Service Areas, go to Online Bookings > Settings > Mobile Grooming > Service Area, where you can clearly define your coverage of locations for clients.

Explore the feature and the Online Booking landing page configurations here!

Avatar of authorFeier
Schedule Messages on Web Version and App
2 years ago

Schedule Messages on Web Version and App

You can now schedule and send messages later to customers on both the Web Version and Mobile App! 📅 Whether you want to edit, reschedule, or send immediately, we keep the messages organized and easy for you to manage.

Go to your Message center > Select a client > Click on the clock icon next to < Send > to start scheduling messages! Learn more about it here.

Avatar of authorFeier
Display Driving Distance and Time on Desktop
New feature
2 years ago

Display Driving Distance and Time on Desktop

🚗 📅 We are excited to announce the Display Driving Distance on MoeGo’s Desktop! You can now see the estimated driving time and distance between appointments on MoeGo’s Desktop, making your scheduling and shift management a breeze. 

Easily open your calendar view and turn on the “Display Driving Distance and Time” toggle from the top right corner. Learn more about this feature here.

Avatar of authorFeier
Discount Codes: Create, Manage, and Apply Promo Codes
New feature
2 years ago

Discount Codes: Create, Manage, and Apply Promo Codes

We are excited to announce the highly-requested Discount Code feature! Easily create, manage, and apply discounts in just a few clicks! 🎁✨

What we offer

✨Customized Discount Rules: Gain full control over your discount codes by setting rules on applicable services, client eligibility, and order values. 

✨Discount List Management: Efficiently activate, duplicate, or archive your discount codes in the Discount List. 

✨ Online Booking Availability: Enable discounts in Online Booking effortlessly and engage with your digital customers. The limitations you set could also be applied to online bookings.

On the Desktop, navigate to Marketing > Discounts to get started.

On the Mobile App, go to Appointment details > Take Payments > Add Discount

Learn more here and create a discount code today!

Avatar of authorFeier
Reserve with Google-Seamlessly access Online Booking from Google Search and Maps.
3 years ago

Reserve with Google-Seamlessly access Online Booking from Google Search and Maps.

We are excited to announce MoeGo’s Online Booking integration with Reserve with Google! 

As the very first platform in the pet industry to offer this, this powerful collaboration is set to open up opportunities for you to reach millions of potential customers searching for grooming services on Google Search and Maps, by giving them a way to book with you directly. 

Key Highlights:

  1. New Pathways for Client Engagement: Users seeking grooming services in your local area on Google Search or Maps can now effortlessly book an appointment with you directly from the search result, helping you expand your client base and stand out in a competitive market.
  2. Simplified Call-to-Action Setup: A few simple clicks are all it takes to link your MoeGo Online Booking portal to the “BOOK ONLINE” button on your Google Business Profile.
  3. Maximize Your SEO Efforts: Take your SEO strategy to the next level by shifting your focus from branding alone to making your business stand out on one of the most powerful search engines. By leveraging Reserve with Google, you can maximize your SEO efforts by turning leads directly into real booking requests.
  4. Uniform User Experience Across Platforms: Whether they find you on Google Search or Maps, this integration ensures that your customers enjoy a uniform user experience regardless of the platform they use to discover your services. 

Together, let's enter the future of online booking where your business can thrive without limits.

Check it out now

Avatar of authorMoeGo Lily
Online Booking enhancements: Client information updated by clients &amp; Abandoned Booking List on MoeGo App
Enhancement
3 years ago

Online Booking enhancements: Client information updated by clients & Abandoned Booking List on MoeGo App

We are excited to announce two latest updates in Online Bookings:

Clients are now able to update their information via Online Booking system!

Clients can now seamlessly edit information during the online booking process to ensure that their records are up to date. The pet parents can directly inform you of their pet’s current health issues and other important updates. The system will also prompt clients to review and update any expired or missing information as per your setting, such as expired vaccine info, missing vet contact info, etc. 

No more phone calls for outdated information and enjoy a streamlined, smooth, and efficient booking experience for everyone involved! Here’s a glimpse of What we offer and How to set it up.

Abandoned Booking List is now available on MoeGo App!


The Abandoned Booking List is now accessible on the mobile app! With just a few simple taps on your smartphone, you can effortlessly reach out through calls or messages to clients directly using their pre-filled information to retrieve unfinished booking requests. You can also track your business performance, identify trends, and make data-driven decisions to continually enhance your booking recovery efforts over time.

If you're new to the Abandoned Booking List and want to learn more about how it can revolutionize your business, Click here for all the details.

Avatar of authorMoeGo Lily