You now have the option to enable/disable auto-creation of client profiles through calls and SMS. You have the power to decide whether you want new client profiles to be created automatically.

When you activate this feature, any calls or SMS from numbers not in your existing client and pet list will be imported as new client profiles. When you toggle it off, all calls and SMS will be listed as leads under the Client & pet list > click into the three dots in the top right corner > View leads

We are excited to introduce powerful tracking capabilities that enhance visibility and efficiency in managing staff operations:

• ⏰ Real-Time Location and Status: View staff's location and appointment status
• 🚙 Display Driving Routes: Visualize the driving routes of your staff for the day to estimate the time remaining before their next appointment based on their current location and traveled routes

We also want you to know that this feature is designed with your privacy and your team’s privacy in mind. Our tracking feature includes robust privacy safeguards:

• Privacy Protection: Your location data is collected ONLY during working hours via mobile GPS, and all route data is cleared daily
• Opt-in Tracking: To enable tracking, consent from both the owner and staff is required

As part of our map view reinvention, we’re excited to introduce two more efficient scheduling flows. Here’s how the first schedule flow works from visiting your calendar:

Option 1

Step 1: In calendar view, select staff and date based on the appointment address and corresponding service area.

Step 2: Choose a new appointment time that fits with existing appointments.

Step 3: Confirm the route in the map view, and book the appointment.

Option 2

Step 1: Begin by selecting the client on the map to view the new appointment location.

Step 2: Select the data and available staff member to generate an optimal route.

Step 3: Once the optimal route is determined, proceed to select a time slot that fits best based on the order of appointments along the route, and confirm the appointment.

Visit our wiki for a step-by-step guide!

🗺️ We are excited to introduce our revamped desktop map view, featuring a series of new functionalities designed to enhance efficiency for businesses like yours.

We want to first introduce Show Appointment on Map View. Now, you can easily select and display staff appointments by their assigned colors, making it simple to:

• Quickly view the location of staff appointments
• Track the number of appointments each staff has for the day
• Monitor their completion status
• Check and edit appointment details directly on the map
• Display service areas and routes

👆All made possible on map view. Visit our wiki for more!

We're excited to introduce one of our most requested features - 💵 the Cash Drawer. With this feature, you can now:

• Track Your Cash Balance: Monitor cash flow with a customizable date range.
• Detailed Transaction Records: See who handles each cash transaction with staff names.
• Cash Adjustments: Record miscellaneous transactions that aren’t directly related to sales.

For a detailed step-by-step guide, please visit our wiki. 👀 

We added two new filtering criteria to the filters under Clients & Pets, making it even easier to manage your client data:

• 🧑 Last Appointment Groomer: Filter clients based on the groomer who handled their most recent appointment. This allows you to quickly identify which clients were last served by a specific staff member.
• 🗓️ Client Created Date: Filter clients by their profile creation date. This helps you easily find clients added to your system within a specified time frame.

Introducing MoeGo Capital: Our brand-new loan service designed to provide you with fast, flexible, accessible, and reliable financing solutions. 

Key Benefits of MoeGo Capital

• 🚀 Fast and simple application: No more digging up years of bank statements and credit scores to apply for funding. Eligible users who are pre-qualified can access funds within 2 business days. 
• 🏦 Performance-based financing options: No personal credit check. We evaluate your business holistically based on factors such as revenue history, customer satisfaction, and number of future bookings.
• 💵 One flat fee: Pay one flat fee that never changes. There are no compounding interest charges or late fees.
• 💳 Pay when you get paid: Payments are automatically captured as a fixed percentage of ticket sales with a required minimum payment amount.*

For more information and to check whether you're eligible, visit MoeGo Capital within your MoeGo account today. You can learn more about eligibility requirements and find a list of common questions in 👉 wiki.

Loans are issued by Celtic Bank and powered by Stripe. All loans are subject to credit approval.

*You’ll have a minimum amount due each repayment period, and if the total amount that you repay through sales doesn’t meet the minimum, your account will be automatically debited the remaining amount at the end of the period.

The Message Center now offers filtering options based on “conversation,” “review,” and “appointment confirmation.”

The new message filter allows you to categorize messages based on their type. By selecting the "conversational" filter, it will show you chats that involve real conversations, excluding chats containing ONLY reviews and Y/N replies to appointment confirmation. 

We’ve added a few powerful new features to our auto messaging/reminder system:

• 🤩 New Layout: We've revamped the layout to make it more user-friendly and intuitive.
• ✉️ SMS and Email: We now separate templates for SMS and email, allowing you to edit, schedule, and automatically send messages through both channels.
• 💰 Add Estimate Amount as Variable: Under appointments, you can now include the estimated amount as a variable in your auto messages, such as pick-up notifications and appointment reminders.

Go to Settings > Auto messages to explore more!

You can now easily bundle specific services with their frequently associated add-ons. This feature streamlines the process, reduces the risk of human error, and ensures a seamless experience even when managing an extensive list of add-ons.

🧐 To set it up, go to Settings > Services> Add-ons > Select an add-on service > Category > Bundle the add-on and service

🤩 After setting up, you can easily create an appointment with add-ons by going to Appointments > Add > Add client and pet info > Edit > Add service/add-on.