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BlueConic Product Updates

See the latest features, improvements, and product updates.

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BlueConic ExperiencesNew featureupdate
3 months ago

Launch better experiences faster — starting with a proven foundation.

The revamped Template Gallery gives teams fully built, ready-to-customize experiences — complete with configured logic, outcomes, and step-by-step guidance — so you spend less time setting up and more time driving results.

Starting a new experience used to mean building from scratch — configuring logic, defining outcome structures, and guessing at what works. The revamped Template Gallery changes the starting point entirely. Templates now arrive fully built, covering Product Finders, Personality Quizzes, Surveys, Trivia, Lead Forms, and Gamification experiences. Each one ships with working logic, complete outcome flows, and industry-informed design already in place.

What makes this more than a template refresh is the embedded guidance. Every template includes screen-level instructions that show exactly what to update and where — so teams can customize with confidence rather than reverse-engineer what's already there. Along the way, marketers pick up how scoring, recommendation logic, and outcomes actually work through hands-on examples rather than separate training.

Faster experience creation directly accelerates activation within the Customer Growth Engine™. When teams can move from concept to live experience in hours instead of days, the gap between identifying an audience and putting the right experience in front of them shrinks — and that's where growth happens.

Benefits

Launches faster: start with fully configured logic, outcomes, and structure — not a blank canvas.

  • Eliminates guesswork: embedded, screen-level guidance shows teams exactly what to change and why.
  • Builds platform fluency faster: learn how scoring, recommendation logic, and outcomes work through working, hands-on examples.
  • Applies proven frameworks: best-practice experience structures reduce iteration cycles and improve first-launch confidence.

To learn more, read our documentation.

CDPupdate
6 months ago

Performance Improvements & SolrJ Upgrade to 9.3.0

Stronger foundations for faster, more reliable customer data operations.

BlueConic has upgraded SolrJ to version 9.3.0, aligning the platform with current Solr standards and ensuring long-term compatibility and support. Alongside the version upgrade, several targeted performance improvements have been shipped: the filter query cache for background tasks has been disabled to reduce memory usage and improve stability, profile tab query performance has been improved for faster loading, and the use of startIndex has been deprecated to prevent memory issues at scale.

The result is a more stable, responsive platform for teams running large-scale customer data operations.

Benefits:

  • Improves system stability and reduces risk of memory-related performance issues
  • Speeds up profile tab loading for faster day-to-day workflows
  • Ensures long-term platform compatibility with current Solr standards
  • Reduces memory usage during background tasks for more consistent platform performance
CDPupdate
7 months ago

Redesigned Login Experience

The BlueConic login, password reset, and related authentication pages have a fresh new look. No functionality has changed.

Available to all customers over the coming weeks.

To learn more, read our documentation.

CDPupdate
8 months ago

BlueConic now listed in the Databricks Marketplace

The BlueConic–Databricks integration is now discoverable directly within Databricks.

BlueConic is now listed in the Databricks Marketplace, making it easier for Databricks users to discover and evaluate the integration.

The listing outlines supported data flows and integration details, helping teams understand how profile and timeline event data can move securely between BlueConic and Databricks. No changes to the existing connection are required.

CDPupdate
8 months ago

Faster Issue Diagnosis and Support

To help us troubleshoot issues more efficiently and continue improving the BlueConic experience, we’ve added LogRocket to the platform. This tool gives our teams better visibility into how the product is behaving so we can identify and resolve issues faster.


LogRocket runs behind the scenes within the BlueConic platform, does not affect end-user workflows, and is configured not to process personal data.