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BlueConic ExperiencesNew feature
11 months ago

Native Embed for Website Experiences

Embed BlueConic Experiences directly on your site without an iframe.

Marketers and developers can now place Experiences natively on any webpage using our new non-iframe embed option. Instead of rendering inside an iframe, the Experience runs directly in your domain — giving teams more control over styling, layout, and analytics.

This option sits alongside our existing iframe embed, making it easier to choose the setup that fits your workflow. Teams who want Experiences to feel fully native or who manage strict tracking requirements may find this setup more seamless, while others may prefer the simplicity of an iframe. Both paths are supported — Native Embed simply expands what's possible.

Together, these options expand how teams deploy Experiences across the Customer Growth Engine, helping you deliver more relevant interactions while reducing dev time and tracking complexity.

Benefits:

• Unlocks full styling and layout control for embedded Experiences

• Improves page performance and removes iframe limitations

• Strengthens first-party data collection and analytics integrations

• Simplifies activation by aligning Experience data with your existing martech stack

To learn more, read our documentation.



BlueConic ExperiencesNew feature
11 months ago

Prompt Bookmarking

Work smarter, not harder — save and reuse your best prompts in one click.

The new Prompt Bookmarking feature makes it effortless to save and reuse your favorite prompts across sessions and brands. Instead of retyping commonly used requests, you can now bookmark any prompt directly from the agent by clicking the bookmark icon below the text input.

Bookmarked prompts are tied to a specific agent, ensuring context and accuracy while staying easily accessible for future use. Whether it’s a go-to optimization request or a high-impact creative prompt, you can quickly select it from your saved list and get right back to work — no setup required.

Benefits:

  • Saves time by allowing one-click access to your most-used prompts
  • Ensures consistency and efficiency across brands and agents
  • Encourages prompt reuse and knowledge sharing across teams

To learn more, read our documentation.


BlueConic ExperiencesNew feature
11 months ago

Agentic Prompt Library

Learn faster, create smarter — with guided prompts built into every workflow.

The Agentic Prompt Library makes it easier than ever to get value from AI Agents across both the Experience Builder and Experience Insights. Instead of creating prompts from scratch, marketers can now explore curated examples and categorized use cases that surface contextually across parent, brand, and experience levels. Each prompt showcases what’s possible — from building and styling experiences to summarizing insights and identifying optimization opportunities — helping users learn by example and take action faster.

By surfacing relevant prompts in context, the agent removes guesswork and accelerates time to value. Teams can quickly apply prewritten prompts or use them as inspiration to develop their own. It’s an intuitive way to discover capabilities, experiment confidently, and create with speed and precision.

 Benefits:

  • Accelerates onboarding with ready-to-use, contextual prompt examples
  • Reduces manual trial and error to speed up experience creation
  • Expands creative possibilities through guided, AI-powered inspiration

To learn more, read our documentation.

CDP
12 months ago

MCP Public Server

Let AI agents act intelligently — no local setup required.

The MCP Public Server allows AI agents to connect securely to your BlueConic tenant without any local installation. Hosted by BlueConic and accessible via /mcp, it enables agents to retrieve real-time configuration and context (read-only) using the open Model Context Protocol (MCP) standard.

Built on BlueConic’s public REST APIs, this release extends secure, standards-based access for agents — powering automated audits, analysis, and reporting. It’s a simple, scalable way to activate AI-driven operations across the Customer Growth Engine™ without human UI interaction or local maintenance.

Benefits:
 • Provides AI agents with secure, read-only tenant access
 • Eliminates local server setup and maintenance
 • Supports scalable, standards-based automation

To learn more, read our documentation.

CDP
12 months ago

Public GET REST APIs for Configuration Objects

Expand control, accelerate automation, and unlock tenant visibility.

New GET REST APIs make it easy to programmatically retrieve BlueConic configuration data — including Dialogues, Lifecycles, Listeners, and more — directly via REST. These endpoints eliminate manual exports and scripting, enabling deeper integration with external systems and MCP-based automation.

This release gives developers and admins full visibility into tenant configurations, laying the foundation for scalable operations, configuration auditing, and Infrastructure-as-Code workflows. It’s another step toward composable, automated growth operations across the Customer Growth Engine.

Objects now accessible via GET: Dialogues, Lifecycles, Objectives, Group Types, Notebooks, Plugins, Listeners, Connections, Timeline Event Rollups, Event Types, Run History, and Group Properties

Benefits:
 • Enables automated configuration auditing and MCP integrations
 • Accelerates the shift to Infrastructure as Code
 • Reduces reliance on manual exports and legacy processes

Full documentation available soon at rest.apidoc.blueconic.com
 

CDP
12 months ago

AI Agent Connection (Public Preview)

Automate insight, alerts, and audits — all inside your tenant.

The AI Agent Connection brings automation and intelligence directly into your BlueConic environment. Define custom agents that securely analyze configuration and customer data to surface insights — from tenant audits and data quality checks to real-time alerts — delivered straight to your inbox.

Run agents on demand or on a schedule to automate insights without relying on external tools. Powered by the MCP server, this connection gives marketers and admins a secure, in-platform way to scale intelligence, automate monitoring, and ensure compliance — while keeping data private and under your control.

Benefits:
 • Automates audits, alerts, and analysis across your tenant
 • Runs securely in-platform for enhanced privacy and control
 • Frees teams from manual checks and external monitoring tools

To learn more, read our documentation. 

CDP
12 months ago

SFTP Lifecycle Thresholds

Automate lifecycle campaigns with precision and pace.

SFTP Lifecycle Thresholds give marketers greater control over how customer data flows through lifecycle campaigns. With built-in rules and frequency limits, teams can prevent overexposure and keep outreach aligned to customer intent — all without manual monitoring. The result: smarter timing, better engagement, and continuous growth momentum.

Benefits:

  •  Automates lifecycle-driven exports
  •  Improves timing accuracy and consistency
  •  Reduces manual oversight to sustain growth velocity

To learn more, read our documentation.

CDP
12 months ago

Recommendations as Event Dialogue

Deliver personalized growth moments across every channel.

Recommendations as Event Dialogue brings BlueConic’s real-time personalization engine to mobile and connected TV. Developers can now render AI-driven recommendations directly in apps — no web logic or extra development required. It’s a faster, smarter way to deliver relevant content across Android, iOS, Flutter, and Roku, driving higher engagement and conversion throughout the customer journey.

Benefits:

  •  Simplifies personalization deployment across channels
  •  Increases engagement and conversion rates
  •  Ensures a unified experience that accelerates customer growth

To learn more, read our documentation. 

CDP
12 months ago

Expanded Support for Mobile and CTV

Extend growth acceleration to every screen.

With new SDK updates, BlueConic now connects mobile and CTV experiences to your Customer Growth Engine. The Flutter SDK unifies iOS and Android integrations, while the Roku SDK and Behavior & Scoring Listeners make setup faster and engagement tracking richer. Marketers can now collect data and personalize experiences seamlessly across every touchpoint, accelerating cross-channel conversion and retention.

Benefits:

  • Reduces integration time from hours to minutes
  •  Expands first-party data collection and personalization reach
  •  Drives higher engagement across mobile and streaming channels

To learn more, read our documentation on the Flutter SDK, and the Roku SDK. 

CDP
12 months ago

GenAI-Powered Timeline Event Rollups

Turn behavioral data into insight, segmentation, and activation — faster.

GenAI Rollups make it easy to create complex data aggregations from timeline and behavioral events using natural language. Simply describe what you need — like “show average order value for loyalty tier three” — and the system generates the underlying SQL automatically.

This accelerates configuration and expands what teams can do with their data — from advanced analytics and behavioral insights to audience segmentation and activation workflows — all without relying on engineering. Once configured, rollups run automatically for all relevant profiles, scaling analysis and activation across the Customer Growth Engine.

Benefits:
 • Builds rollups for behavioral and timeline data without SQL
 • Powers insights, segmentation, and activation in one workflow
 • Reduces technical dependencies and speeds up complex configuration

To learn more, read our documentation.