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See the latest features, improvements, and product updates.

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BlueConic Experiencesenhancement
10 months ago

Agentic Experience Branching

Turn complex branching logic into simple, conversational creation.

The AI Builder Agent now supports branching logic — letting marketers design complex, personalized experiences simply by describing them. You can upload a PDF document or image file to describe the branching flow in your prompt, or generate it directly from the Builder map. You can even upload an image of the branching flow for the agent to execute.

Marketers can now build, test, and personalize in one conversational workflow — reducing manual setup, accelerating time-to-impact, and capturing richer personalization signals that fuel the Customer Growth Engine.

Benefits:

  • Enables dynamic audience branching through natural language
  • Reduces manual configuration and speeds up experience creation
  • Deepens personalization and signal capture across every journey

To learn more, read our documentation.


BlueConic Experiencesenhancement
10 months ago

AI Insight Data Visualizations

Generate and download charts directly from AI Insights prompts — no extra tooling required.

When interacting with the Insights agent, responses can now include a chart alongside the text and tables. The agent will output a visualization based on the type of prompt you request, using out-of-the-box options like bar, horizontal bar, line, pie, and scatter plots. You can enlarge any chart for closer review, or download it as a PNG to add directly into a presentation.

This closes the loop from “answer” to “story” in a few clicks. Instead of exporting data, building charts, and pasting into slides, teams can assemble QBRs and executive updates in minutes using repeatable prompts, bookmarks, and auto-generated visuals. It’s a faster path from insight to narrative to action across the Customer Growth Engine.

Benefits:
 • Auto-generates best-fit charts from natural language prompts
 • Speeds up creation of QBRs, client reviews, and internal updates
 • Reduces manual export-and-chart work for analysts and marketers
 • Elevates AI-driven workflows by pairing insights with clear, ready-to-share visuals

To learn more, read our documentation.


BlueConic ExperiencesNew feature
10 months ago

Experience Native Social Sharing

Let customers share your BlueConic Experiences through the apps they already use.

Marketers can now add a “device share” button directly into any experience, triggering the native share tray on a visitor’s phone, tablet, or browser. When someone taps share, they can send your quiz or content link through whatever channels they prefer—social, messaging, email, and beyond.

This turns every experience into an organic distribution engine, without hacks or custom workarounds. By meeting users where they already are and removing friction from sharing, you can drive more views, completions, and leads—accelerating value across the Customer Growth Engine.

Benefits:
 • Unlocks native sharing to any app supported by the user’s device
 • Drives incremental organic traffic, engagements, and completions
 • Eliminates the need for one-off share workarounds or custom builds
 • Strengthens multichannel experience strategy and long-term growth potential

To learn more, read our documentation.


BlueConic ExperiencesNew feature
11 months ago

Native Embed for Website Experiences

Embed BlueConic Experiences directly on your site without an iframe.

Marketers and developers can now place Experiences natively on any webpage using our new non-iframe embed option. Instead of rendering inside an iframe, the Experience runs directly in your domain — giving teams more control over styling, layout, and analytics.

This option sits alongside our existing iframe embed, making it easier to choose the setup that fits your workflow. Teams who want Experiences to feel fully native or who manage strict tracking requirements may find this setup more seamless, while others may prefer the simplicity of an iframe. Both paths are supported — Native Embed simply expands what's possible.

Together, these options expand how teams deploy Experiences across the Customer Growth Engine, helping you deliver more relevant interactions while reducing dev time and tracking complexity.

Benefits:

• Unlocks full styling and layout control for embedded Experiences

• Improves page performance and removes iframe limitations

• Strengthens first-party data collection and analytics integrations

• Simplifies activation by aligning Experience data with your existing martech stack

To learn more, read our documentation.



BlueConic ExperiencesNew feature
11 months ago

Prompt Bookmarking

Work smarter, not harder — save and reuse your best prompts in one click.

The new Prompt Bookmarking feature makes it effortless to save and reuse your favorite prompts across sessions and brands. Instead of retyping commonly used requests, you can now bookmark any prompt directly from the agent by clicking the bookmark icon below the text input.

Bookmarked prompts are tied to a specific agent, ensuring context and accuracy while staying easily accessible for future use. Whether it’s a go-to optimization request or a high-impact creative prompt, you can quickly select it from your saved list and get right back to work — no setup required.

Benefits:

  • Saves time by allowing one-click access to your most-used prompts
  • Ensures consistency and efficiency across brands and agents
  • Encourages prompt reuse and knowledge sharing across teams

To learn more, read our documentation.


BlueConic ExperiencesNew feature
11 months ago

Agentic Prompt Library

Learn faster, create smarter — with guided prompts built into every workflow.

The Agentic Prompt Library makes it easier than ever to get value from AI Agents across both the Experience Builder and Experience Insights. Instead of creating prompts from scratch, marketers can now explore curated examples and categorized use cases that surface contextually across parent, brand, and experience levels. Each prompt showcases what’s possible — from building and styling experiences to summarizing insights and identifying optimization opportunities — helping users learn by example and take action faster.

By surfacing relevant prompts in context, the agent removes guesswork and accelerates time to value. Teams can quickly apply prewritten prompts or use them as inspiration to develop their own. It’s an intuitive way to discover capabilities, experiment confidently, and create with speed and precision.

 Benefits:

  • Accelerates onboarding with ready-to-use, contextual prompt examples
  • Reduces manual trial and error to speed up experience creation
  • Expands creative possibilities through guided, AI-powered inspiration

To learn more, read our documentation.

CDP
12 months ago

MCP Public Server

Let AI agents act intelligently — no local setup required.

The MCP Public Server allows AI agents to connect securely to your BlueConic tenant without any local installation. Hosted by BlueConic and accessible via /mcp, it enables agents to retrieve real-time configuration and context (read-only) using the open Model Context Protocol (MCP) standard.

Built on BlueConic’s public REST APIs, this release extends secure, standards-based access for agents — powering automated audits, analysis, and reporting. It’s a simple, scalable way to activate AI-driven operations across the Customer Growth Engine™ without human UI interaction or local maintenance.

Benefits:
 • Provides AI agents with secure, read-only tenant access
 • Eliminates local server setup and maintenance
 • Supports scalable, standards-based automation

To learn more, read our documentation.

CDP
12 months ago

Public GET REST APIs for Configuration Objects

Expand control, accelerate automation, and unlock tenant visibility.

New GET REST APIs make it easy to programmatically retrieve BlueConic configuration data — including Dialogues, Lifecycles, Listeners, and more — directly via REST. These endpoints eliminate manual exports and scripting, enabling deeper integration with external systems and MCP-based automation.

This release gives developers and admins full visibility into tenant configurations, laying the foundation for scalable operations, configuration auditing, and Infrastructure-as-Code workflows. It’s another step toward composable, automated growth operations across the Customer Growth Engine.

Objects now accessible via GET: Dialogues, Lifecycles, Objectives, Group Types, Notebooks, Plugins, Listeners, Connections, Timeline Event Rollups, Event Types, Run History, and Group Properties

Benefits:
 • Enables automated configuration auditing and MCP integrations
 • Accelerates the shift to Infrastructure as Code
 • Reduces reliance on manual exports and legacy processes

Full documentation available soon at rest.apidoc.blueconic.com
 

CDP
12 months ago

AI Agent Connection (Public Preview)

Automate insight, alerts, and audits — all inside your tenant.

The AI Agent Connection brings automation and intelligence directly into your BlueConic environment. Define custom agents that securely analyze configuration and customer data to surface insights — from tenant audits and data quality checks to real-time alerts — delivered straight to your inbox.

Run agents on demand or on a schedule to automate insights without relying on external tools. Powered by the MCP server, this connection gives marketers and admins a secure, in-platform way to scale intelligence, automate monitoring, and ensure compliance — while keeping data private and under your control.

Benefits:
 • Automates audits, alerts, and analysis across your tenant
 • Runs securely in-platform for enhanced privacy and control
 • Frees teams from manual checks and external monitoring tools

To learn more, read our documentation. 

CDP
12 months ago

SFTP Lifecycle Thresholds

Automate lifecycle campaigns with precision and pace.

SFTP Lifecycle Thresholds give marketers greater control over how customer data flows through lifecycle campaigns. With built-in rules and frequency limits, teams can prevent overexposure and keep outreach aligned to customer intent — all without manual monitoring. The result: smarter timing, better engagement, and continuous growth momentum.

Benefits:

  •  Automates lifecycle-driven exports
  •  Improves timing accuracy and consistency
  •  Reduces manual oversight to sustain growth velocity

To learn more, read our documentation.