Q2-2024

Platform/UI

• In an advanced search, two filters in the left panel had the same label, “Status.” To avoid confusion, the second “Status” filter was relabeled “BlueConic hostname status.”

• An issue was fixed for profile properties marked as unique identifiers with the "Create new profile when identifier changes" option enabled. As expected, the visitor’s current profile will now switch to a new profile once the new identifier is set and will no longer require a refresh or navigation to another page.

• On individual channel pages, a formatting issue was fixed in the “Used by” dialogue box for a position when it lists several variants with very long names.

• On the BlueConic Support access tab (through BlueConic settings > Access management), system@blueconic.com will no longer display as a named account.

• For a Timeline event type, an “invalid” message will now properly display when you attempt to re-add and save a property as non-PII that had previously been saved as PII.

• An issue was fixed in which certain insights were unintentionally excluded from emailed dashboards.

• An issue was fixed that prevented a valid 13-digit Brazilian mobile phone number from passing validation.

• An issue was fixed with extended segments in which the facet count in the CSV export did not match the count displayed in the UI.

• On individual plugin pages, under "Plugin details," the URL field will now be hidden if there is a Version index URL listed. This ensures that you use the correct URL when registering a plugin from one tenant to another; registering the URL instead of the Version index URL would result in a specific version of the plugin being installed that is not automatically updated.

• Enhancements were made to URL mapping to better support the specific tracking of platform core features. In particular, when you open an object in BlueConic, the object's platform name now appears in the URL as a URL parameter.

• In the “Profiles and Groups” section of the platform, an issue was fixed that caused display issues if the name of a profile property included “< >” tags.

• An issue was fixed that was preventing profiles from completing a Lifecycle when the 'Select lifecycle completion event' option was set.

Plugins

• When using the mapping functionality in connections, it is no longer possible for a group property to be created with an identifier that already exists for a profile property.

• An issue was fixed in which plugin updates were not being reflected on the Plugins page or in the plugins gallery.

• File validation measures were added when authenticating a connection with Vault to display an error if formatting is incorrect.

• An issue was fixed in the Interest Ranker 2.0 Listener where the wrong font was being uploaded resulting in random characters appearing in the UI.

• In the Webhook Connection, issues were fixed that caused event type creation and mapping issues if they included non-text fields, date formats, or “< >” tags.

• An issue was fixed in the SFTP Connection that caused group import goals to disappear when the connection was upgraded to the latest version (2.17.0).

• The Casing data processor was restored to return the correct output after a bug was detected in the latest update that cleared the settings.

• The Privacy Management Components toolbar can now be configured to select objectives, change template settings, and assign visitors to be asked for consent.

• In the Klaviyo Connection, an issue was fixed that caused Timeline event imports to stop and throw an error when the matching profile property was empty.

• An issue was fixed in the Salesforce Marketing Cloud Connection that caused the Save button to be activated while creating an import goal.

• An issue was fixed in the Snowflake Connection that kept large primary data tables from file linking properly.

• Updates were made to the Braze Connection that fixed issues from occurring in the run history table and data mapping.

• The Timeline Query Connection reporting graph now displays the selected visitor segment within the connection goal rather than defaulting to the “All visitors” segment.

• The ActiveCampaign Connection was updated to support downloadable error log files.

• An update was made to BlueConic Recommendations to be compatible with the most updated version of Mustache (4.0.0).

• An update was made to the Behavior Listener so that it is able to capture URL string parameters that include the “+” character correctly.

• An issue was fixed with the Google Cloud Storage Connection that caused intermittent "BlueConic cannot connect" error messages to display.

• An issue was fixed in the Mailchimp Connection that caused imports to fail with the error message "Dates must be in valid ISO 8601 time format."

REST API

• In the REST API, an issue was fixed when you requested to remove a value from a profile property; if the property was empty, the value to be removed would be erroneously added to that property.

• An issue was fixed that caused an internal server error when an unindexed property was retrieved via the REST API.

• In the REST API, any incorrectly formatted Timeline request will now return an error code so you know the request needs to be revised.

• On the REST API documentation site, under Create interactive event, the documentation was updated to show that PAGEVIEW should not be an allowed “enum” type.

Python API

• When using get_lifecycles in the Python API, an issue was fixed that would only return the first 20 lifecycles.

• If you have a profile property that stores multiple values in the Python API, you can now remove one or more of those values. For instance:

Q2-2024

To ensure security best practices, JQuery was updated to version 3.7.1 for several BlueConic plugins, such as:

• Connections: Product Collector, Content Collector

• Dialogues: Lightbox, Fullscreen Lightbox, Content, Toaster, Notification Bar, Slide-out Message, Prefill Form

• Listeners: Interest Ranking, Interest Ranker 2.0, Event Trigger, Scoring, Conversion, Behavior, Visual Form, Recently Viewed Items, Rule Based Form, Privacy: Consents and Refusals

• Toolbar Items: Product Recommendations, Content Recommendations, Forms, Privacy Management Components

There is no change in functionality for any of these plugins.

Q2-2024

In select BlueConic connections, when setting up a data import or export, you can use data processors to transform or filter the data exchanged between BlueConic and the other system. Four new processors were recently added:

• Hash values processor: Hashes incoming values using MD5, SHA-1, SHA-256, or SHA-512 formats. (Hashing provides a more secure and adjustable method of retrieving data.)

• JavaScript processor: Applies custom-written JavaScript code functionality to a data source.

• Split multi-value fields processor: Takes a data field with multiple values and places them into a unique field. (This helps clean up your data for optimal use, like if want to create new fields for each part of a postal address.)

• Duplicate check processor: Identifies and skips the import of a data record if it was already imported within the same run. (This is helpful for use cases that involve linking and bundling event files, such as consolidating events within the same profile or bundling order data.)

Q2-2024

The new BlueConic Page Change Listener captures browsing activities for single-page application (SPA) websites by applying event logic rules that track visitor navigation.

When configuring this listener, you must select the channel(s) on which you want this listener to be active and then create the rules for tracking by adding any of these four capturing methods:

• On hashChange event: Triggers a page view based on the hashChange event in the browser activity.

• On popState event: Triggers a page view based on the popState event in the browser activity.

• On pushState event: Triggers a page view based on the pushState event in the browser activity.

• On replaceState event: Triggers a page view based on the replaceState event in the browser activity.

Q2-2024

The new Adestra Connection allows you to enrich BlueConic profiles by importing data from Adestra subscribers and to elevate email marketing efforts in Adestra by exporting BlueConic data to that platform.

Q2-2024

To provide additional security measures for the SFTP Connection, you can now import compressed (.gz) and/or encrypted (.pgp) files for group imports when PGP encryption is enabled on the Set up and run page (and a Private key and Public key are entered). This ensures a consistent process with profile imports.

When PGP encryption is turned on, file previews will now be disabled. And when you attempt to run the connection with a .gz or .pgp source file selected in step 2 of the group import page, error messages will no longer display.

Q2-2024

To enhance how BlueConic captures tenant-level data and actionable insights, we plan to deploy Pendo, a product analytics tool, at the end of April in the tenant user interface only. This integration with Pendo will provide us with robust analytics, in-app guidance, and other capabilities that are crucial for optimizing the platform's functionality and will help us further improve the customer experience by identifying areas where users may encounter friction.

For more information and FAQs, review the article BlueConic and Pendo. And if you have any questions about Pendo, please reach out to your account manager.

Q2-2024

A setting is now available that allows BlueConic site administrators to configure how long a user can be inactive before their user session times out (and they are logged out of the platform). This setting is included in a new tab labeled “Timeout configuration” through BlueConic settings > Access management. 

By default, the inactivity timeout is set to 60 minutes, but you can configure it for any time between 30 and 60 minutes.

Additionally, new user permissions–"Timeout configuration" and "Edit timeout configuration"–were introduced on the Roles page, allowing system administrators and users with appropriate privileges to view or edit these settings.

Note: To enhance transparency and accountability, audit events are generated to provide users with detailed logs related to the timeout configuration. These events will be logged under the object type "Privacy Setting." For further details, review the Audit Events section of the REST API v2 documentation site.

Q2-2024

As per Apple's recent privacy updates, when BlueConic uploads a new version of the BlueConic SDK for iOS or the BlueConic SDK for React Native to the App Store, we will now include approved reasons for using the app’s listed APIs. 

For the latest SDK updates, review the articles BlueConic SDK for iOS Release Notes, BlueConic SDK for Android Release Notes, and BlueConic SDK for React Native Release Notes, respectively.

Q2-2024

Improvements were made to ensure that customers can export large volumes of profile data more quickly and efficiently. This faster profile export capability is enabled if the number of profiles being requested matches 95 percent or more of the total tenant population.