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2 years ago

Pendo implemented for improved tenant-level product analytics

Q2-2024

To enhance how BlueConic captures tenant-level data and actionable insights, we plan to deploy Pendo, a product analytics tool, at the end of April in the tenant user interface only. This integration with Pendo will provide us with robust analytics, in-app guidance, and other capabilities that are crucial for optimizing the platform's functionality and will help us further improve the customer experience by identifying areas where users may encounter friction.

For more information and FAQs, review the article BlueConic and Pendo. And if you have any questions about Pendo, please reach out to your account manager.