We’re excited to announce that our enhanced tooltips are now available on the Ternary MSP Dashboard and Resource Utilization pages! When you hover over a data point, you’ll see targeted information specifically for that entry, providing you with quick and relevant insights. Plus, we’ve refreshed the tooltip design for a cleaner, more intuitive look. Dive in and experience improved data clarity at a glance!

We’re thrilled to unveil our latest enhancements to the MSP Dashboard. These enhancements are designed to help you boost operational efficiency and deliver exceptional service to your customers. 

Global tenant filter

Navigate the MSP Dashboard with ease using our new global tenant filter, which allows you to set a filter by child tenant(s) across all views. With this enhancement, your tenant selection will seamlessly follow you as you explore each of the five dashboard views, streamlining your workflow and improving efficiency.

Savings improvements

Within the Savings view, we have released improvements for both usage and rate recommendations. 

Usage optimizations

• Enhanced visibility: We’ve added a cloud provider column within the table, allowing you to easily identify and assess usage across different providers.
• Advanced filtering: You can now filter the optimizations by provider and service, enabling more precise insights into your usage patterns and potential savings.

Rate optimizations

• Expanded support: We’ve introduced support for Azure, broadening your options for rate comparisons across all three leading providers. 
• Advanced filtering: With new filtering capabilities for term and commitment type columns, you can quickly find the most relevant rate optimization recommendations for your analysis.
• Provider-specific naming: The commitment type column now features provider-specific naming, making it easier to understand and select the right options for your client. Example: Savings Plan (Azure). 

We’re pleased to introduce new enhancements designed to streamline customer management for our partners.

Key enhancements: 

• New tenant filter. Now you can filter by specific tenants, allowing for more precise oversight and management. This means less time searching and more time focusing on what matters most: delivering exceptional service to your clients.
• New tenant status filter. We’ve also added the ability to filter tenants by their status—active or inactive. This enhancement provides you with greater visibility into your customer base.

We’re excited to introduce a new feature that will elevate your experience with Ternary Reports and Dashboards: enhanced tooltips! Now, when you hover over a data point, tooltips will display information exclusively for that specific data point. This targeted approach ensures you get the most relevant insights quickly and easily. Additionally, we have updated the tooltip design for a cleaner look and feel, making your data easier to read and understand at a glance.

We’re excited to unveil a powerful update to Ternary Reports this week! You’ll now see meters above the charts displaying totals for each selected measure, allowing for a quick assessment of key metrics at a glance. Our new meter comparison mode lets you toggle between percentages and unit changes, providing the flexibility to analyze data in the way that best suits your business. Plus, clicking on individual meters now serves as a quick filter for your charts, enabling effortless dives into specific metrics.

We’re pleased to announce new enhancements to the MSP Dashboard, aimed at improving how you access key information across all customers and clouds.

Key enhancements:

• Enriched reporting: Within the Reporting view, the Monthly Trends table now includes a visual indicator for Month-over-Month (MoM) Delta %. This allows for quick identification of spending changes, with red up arrows indicating increasing spend and green down arrows for decreasing spend.
• Updated terminology: The Alerts view has been renamed to "Anomalies" for better alignment with its functionality.
• Improved filtering: Within the Clouds view, you can now filter the data status by provider (e.g., Amazon, Azure, Google, etc.), allowing for more focused analysis.

We’re pleased to introduce updates to the MSP Billing Rules Engine, which allow you to streamline billing operations with greater flexibility.

Key enhancements: 

• Improved filtering: The Billing Rules Engine table now lets you filter rules by all tenants or specific tenants, simplifying the management of billing configurations.
• Tenant count visibility: A new column in the Billing Rules Engine table shows the number of tenants each rule applies to, providing clearer insights into rule usage.

We’re thrilled to unveil our brand-new Ternary Documentation Hub! While you previously accessed support articles through Zendesk, you can now explore our comprehensive public documentation repository for all your Ternary-related needs.

In the coming weeks, we’ll be fine-tuning our existing content to ensure you have the latest and greatest information about our platform. Here’s what you can look forward to in the Ternary Documentation Hub:

• Quick starts. Kick off your journey with step-by-step tutorials designed to get you up and running with Ternary.
• In-depth articles. Dive deep into detailed articles covering integrations, capabilities, and essential platform insights to maximize your Ternary experience.
• Guides. Discover best practices and expert tips through our how-to articles tailored for key use cases.
• FAQs. Find answers to the most frequently asked questions about using Ternary, all in one convenient place.
• API documentation. Access thorough information for developers eager to integrate Ternary with their current toolset or create custom solutions.

Visit docs.ternary.app to explore the Ternary Documentation Hub and discover how it can enhance your experience with our platform!

We have enhanced our reporting capabilities by allowing you to adjust column widths in time-series tables. You can now drag the columns to your preferred width for improved visibility. By double-clicking on a column, it will automatically revert to its original width.

We’re pleased to announce that you can now create email subscriptions for any dashboard within your tenant. To access the subscription UI, click into a dashboard and select “...” in the upper right corner. You can then create subscriptions for both Ternary users and people without platform access by entering their email addresses. Choose the frequency (daily, weekly, monthly) and specify the time for sending emails. Multiple subscriptions can be set up for the same dashboard.