We are consolidating the existing Ternary Cost Allocation engine into the Ternary MSP Billing Rules Engine to simplify rule management and enable advanced functionality for all customer types. With this release, a single engine will support both direct customers and partners. Direct customers will gain access to billing actions (e.g., rerate, back out line item, etc.) that were previously available only to managed service providers (MSPs). 

Update: 06/18/25 - now live!