Earlier this year, we introduced enhancements to MSP Customer Management Settings, giving partners greater control over how platform features are configured for their customers.

Key updates included:

• The ability to customize settings on a per-tenant basis, instead of applying global defaults to all customers
• Support for Custom Settings that automatically apply to all newly created child tenants

Today, we’re expanding those capabilities.

What’s new
MSPs can now:

• Allow, disallow, or inherit metrics from cloud integrations 
• Allow child tenants to inherit rate and usage recommendations from their parent organization

Note: By default, metrics and recommendations are collected from the child tenant. By selecting inherit, the metrics and recommendations will be collected from the MSP parent. 

Why it matters

These updates give MSPs greater flexibility to tailor platform behavior across their customer base while streamlining tenant setup and ensuring consistency where needed.