Find availability faster when scheduling. The date picker now shows which days have open slots, so you can fetch the next available slot without clicking day by day.

Color indicators on each date:

• 🟢 Green: slots available
• 🟡 Yellow: limited availability
• ⚫ Gray: fully booked or blocked

Plus, use the “Next Available Date” shortcut to jump to the next open day in one click.

👉 How to access:

• Go to Calendar → Create or edit an appointment
• Open the date picker
• Look for color indicators or click “Next Available Date”

Note: 

• This feature is available for By Slot mode only (not supported in By Time mode).
• For multi-pet or multi-service bookings, availability is currently based on the first service only.

You can now control how the multi-pet lodging question appears in online booking. Remove it, make it optional, or require it, based on how your business operates.

👉 How to access:

• Go to Online Booking > Settings > Questions > Service
• Select Boarding Questions

• Find Multi-pet Lodging Preference

  • Remove it to hide the question
  • Add it to configure as required or optional
  • Clients now must actively choose (no pre-selected default)

You can now include Pet Age as additional info on print cards.

👉 How to access:

• Go to Homepage → Print
• Under Additional info, select ✅ Pet age

Available on: Appointment List, Arrival List, Departure List

When selecting a default phone number for SMS in a client profile, you’ll now see the contact’s name next to the phone number.

👉How to access:

• Go to Client Profile → Settings. 
• Find the Default phone number for SMS communication
• Each number now displays the contact name + phone number

Intake form submission records are now automatically saved in the Client or Lead History Log.

👉How to access:

• Go to Client or Lead Profile
• Open History Log → Intake Form
• Click “View details” to see the original submission

Note: Intake form history stays linked even if clients are merged or newly created.

If a pet stays past their scheduled departure date but isn’t checked out, you’ll now see a yellow alert next to the In-house tab when there are overdue checkouts.

The alert appears when:

• The departure date has passed
• The stay ended within the last 7 days
• The pet is still checked in

👉 Hover the warning icon to see how many appointments are affected. From there, click View appointments to open a dedicated Overdue Checkout page where you can: 

• View overdue checkouts 
• The view will default to 7 days
• Check pets out directly
• Open the full appointment to review or adjust dates

You can now see who completed a task and the exact time it was marked complete for feeding and medication tasks.

👉 How it works

• If a task is unassigned, the staff member who completes it is automatically recorded.
• If a task is assigned to one staff member but completed by another, the original assignment stays the same.

Hover over the Completed status to see the exact timestamp.

Feeding and medication tasks now auto-sync with a pet’s real check-in and check-out status. This eliminates "ghost tasks" for pets not yet arrived or already departed. Your task list shows only the pets that need care right now.

This includes:

• Extended stays: Tasks auto-generate for the updated stay
• Early departures: Remaining tasks are archived after check-out

You can now manage what information your team must fill out when adding clients and leads on the business side, so that every profile created by your staff is complete and consistent with your business needs.

What you can do:

• Choose which existing fields are required
• For ultimate plan users, add your own custom fields if needed

Where it applies:

• Add new client
• Add new lead
• Client and lead profiles

👉 How to access it: Settings > Customers & pets > Fields Management. Mark Preset Fields as Required/Optional. Ultimate Plan can add Custom Fields.

➡️ Learn more and get a step-by-step guide at our wiki.

Note: Field Management applies when staff create profiles manually. This does not change your Online Booking or client-facing forms. All field management setup is currently available on the web only (mobile availability coming soon).

You can now manage what information your team must fill out when adding clients and leads on the business side, so that every profile created by your staff is complete and consistent with your business needs.

What you can do:

• Choose which existing fields are required
• For ultimate plan users, add your own custom fields if needed

Where it applies:

• Add new client
• Add new lead
• Client and lead profiles

👉 How to access it: Settings > Customers & pets > Fields Management. Mark Preset Fields as Required/Optional. Ultimate Plan can add Custom Fields.

➡️ Learn more and get a step-by-step guide at our wiki.

Note: Field Management applies when staff create profiles manually. This does not change your Online Booking or client-facing forms. All field management setup is currently available on the web only (mobile availability coming soon).