Never miss a client message again! Unread messages now appear with a red dot indicator on both the calendar pop-up and the Messages widget inside appointment details.

Click the dot to open the Message Center — it disappears once read.

Why it matters: Keeps teams informed and responsive to client updates in real time.

How to access: View any appointment pop-up or drawer; unread messages show automatically as red dots.

Deactivation statuses like “Passed Away,” “Banned,” and “Deactivated” now display across web and mobile.
 

Why it matters: Ensures accurate, sensitive communication with clients and eliminates confusion caused by mismatched data between mobile app and web.
 

How to access: View any pet profile in mobile app (Client & Pet > Pet Detail) to see the updated statuses.

Now you can instantly find the next open time slot with smart staff auto-selection and a new “Next Available Date” button, making appointment booking faster and more efficient.

Why it matters: Saves time by reducing manual searching and improves staff utilization.

How to access: Under Booking-by-slot Mode, go to Appointment Booking and use the “Next Available Date” button when creating a new booking.

The homepage now displays up to 100 records per page by default (up from 15), making it faster and easier to find pets or clients when searching or sorting alphabetically.

Why it matters: Saves time and improves efficiency when managing client and pet records.

How to access: Simply refresh your homepage — the new pagination setting is applied automatically.

Now you can open appointment details directly from conflict alerts with one click, reducing page switches and helping you adjust scheduling faster.

How to access: When you see a conflict alert, click on the appointment link within the alert modal to view and edit details.

Choose how tips are allocated for boarding and daycare appointments — give 100% to staff or split proportionally based on service involvement.

How to access: Go to Settings > Staff > Payroll Settings > Tip allocation options to select your preferred setting.

Staff can now update feeding & medication tasks directly from appointment details — changing status, adding notes, and assigning staff in real time. This helps your team stay on top of daily operations without switching screens.

How to access: Open the appointment details drawer and scroll to the Feeding & Medication section to update tasks.

Feeding & Medication Updates in Task Management 

• Feeding & medication tasks now auto-generated in appointment details
• Customizable feedback options for feeding and medication, leading to more precise tracking
• Improved Interface that’s easier to use – for faster, error-free logging

Why it matters: Saves staff time, reduces manual effort, and ensures accurate care records.

Pet parents can now view and sign agreements directly from the online booking portal.

• View signed agreements sorted by date
• Sign unsigned agreements instantly
• Businesses receive notifications when agreements are signed

Why it matters: Speeds up onboarding, reduces manual follow-ups, and improves transparency.

Lodging Capacity Logic Change

Feature:
When a pet checks out today, that lodging unit now immediately opens for same-day bookings instead of staying blocked for the full day.

Why it matters:

• Maximize capacity: Fill rooms faster and prevent lost revenue.
• Save staff time: No more manual workarounds to free up space.
• Improve accuracy: Occupancy rates now reflect real-time availability, so you can plan confidently.

Checkout Time Availability

Feature:
When assigning a new booking, staff can now see the last pet’s checkout time for that unit right in the lodging selector.

Why it matters:

• Better scheduling decisions: Plan check-ins around actual checkout times.
• Reduce conflicts: Avoid overlapping bookings or timing errors.
• Boost efficiency: Staff get the right info at the right moment without switching screens.