Inspired by our MoeGo Community, we’re thrilled to introduce the next-gen Boarding & Daycare solution, designed to bring the same ease and efficiency you’ve come to love in grooming to boarding and daycare services. Whether you’re managing grooming, boarding, daycare, or all of the above, we’re always here to support you in every aspect of your business.

Our all-in-one platform is powered by a unique infrastructure that seamlessly integrates all your service offerings. Here are a few features that we are really excited about: 

• Redefined pet care experience with branded app
• Personalized service based on a 360° view of the pets
• Multi-channel marketing automation
• Real-time data-driven insights

👉 Want to learn more? Click here to connect with one of our team members!

You can now easily manage an entire day’s worth of appointments for a specific staff member in one go. Whether you need to cancel, reschedule, or rebook appointments, this tool is designed to streamline the process.

Go to Calendar - select a staff - Bulk action for more.

You can now choose whether to keep the current appointment when adding it to the waitlist by selecting the "Delete current appointment after adding it to waitlist" checkbox.

We've added two updates to Client & Pets for breed management: 

1. Add a new breed now requires you to click "Create New Breed" so that no accidental breed entries are made. 
2. Staff without permission to access Client & Pet settings can no longer add new breeds. 

Our journey began with a vision: to create tools that empower pet businesses to reach their full potential. The booking fee was introduced specifically for online bookings, where presale risks are involved due to payments being processed before services are fulfilled.

Along the way, we heard your feedback. Many of you wanted to take advantage of features like prepayment, deposit, and pre-auth through online booking, but the booking fees added extra costs that could be challenging for our community. That was never our goal. With this in mind, we’ve decided to take on the cost ourselves and remove booking fees entirely, making MoeGo online booking more accessible for everyone.

Why are we doing this?

Because your success drives us! Every online booking appointment you book will go directly toward growing your business, so that you can focus on doing what you love and thriving without any extra costs.

What does this mean for you?

Effective immediately, no more booking fees for prepayment, deposit, or pre-auth features in online booking. We hope you could take full advantage of these features as the holiday season approaches. Thank you so much for your continued love and support. 🧡

Together, we’re building the future of pet care.

Introducing MoeGo Capital 2.0, designed to offer even more financial flexibility for your business. In addition to our popular "Pay When You Get Paid" option, we’re now offering a Term Loan repayment option – perfect for businesses looking for a predictable, fixed repayment schedule.

With the Term Loan, you receive a lump sum upfront and repay it over a set period (the "term") in monthly installments, with a maximum repayment term of 12 months. This means you can plan your finances with confidence, knowing exactly how much you'll repay each month, making it easier to manage cash flow and budget for the future.

For more information, please visit our wiki.

*All loans are subject to credit approval. Your terms may vary. MoeGo Capital loans are issued by Kanmon.

For our mobile users enjoying the new Map View, we’ve just added a timeline chart! This new feature allows you to:

👥 View Staff’s Timeline, Driving Time, and Distance

When you select a staff member, you’ll now see their daily timeline along with driving time and distance. This helps you quickly check their schedule and optimize routes.

📅 Show Driving Time and Distance When Scheduling

While scheduling an appointment, you can now see the driving time and distance between stops. You can also adjust the appointment time by simply clicking or dragging the appointment card to the best time slot in the timeline chart.

With the new Service by Staff feature, you can now easily assign services with customized prices and durations based on each staff member's unique skills and experience. Plus, this setup seamlessly integrates into the online booking process, so that when clients book online, they’ll see accurate duration and pricing from the start.

To set it up, navigate to Settings > Services > pick a service > Price & Duration > Advanced options for business & staff.

Introducing Service by Staff: This new feature allows you to associate specific services with the right staff members, ensuring your team is always matched with tasks they’re qualified for. 

Simply set it up by going to Settings > Services > pick a service > Available Business & Staff. After that, when creating new appointments, you'll be able to quickly allocate the right staff for their matched service.

Note: Online booking is separate from this new feature setting. Please navigate to the Online booking > Settings > Booking flow > Service > select a service to adjust available staff.

You can now set specific login hours for each staff member based on your business needs. Go to Settings > Staff > Add/pick a staff > Login hours to set up!