Recurring facility routines such as opening, closing, sanitation, and shift handoffs now live inside MoeGo instead of on a clipboard or whiteboard. 

Every completion (or reversal) is automatically attributed to who did it and when, giving you a real audit trail for the work that used to disappear the moment the shift ended.

👉 How it works:

• From Home, select Tasks
• Switch from Pet Tasks to Daily Checklist
• Managers configure checklist items per location; staff view today's items and check them off as completed
• Every completion or reversal is automatically attributed to the staff member and timestamped

Note: No per-employee assignment on checklist items, and no one-time dated tasks. This is for recurring routines only.

This feature is available for ultimate plan users only.

Calendar now supports filters, so you can view exactly what you need. Two filters are available at launch: Pet Size and Show cancelled appointments (choose All cancellations, Regular cancellations only, or No-shows only).

👉 How it works

• Go to Calendar → Filters, and select Pet Size or Show cancelled appointments.
• The cancelled/no-show filter works across Day, Week, Agenda, and Month views.

⚠️ Note:

• Off by default. Nothing changes until you turn it on. Once enabled, your choice of filter is remembered. 
• These appointment cards are view-only (no drag/resize) since they don't hold a calendar slot.

When pets on a multi-pet grooming appointment have different start times, the Client Portal now shows each pet's own "Starts at" time, instead of one time for both. No more pets showing up hours early because the appointment only showed one start time.

👉 Where it shows:

• Client Portal homepage (Upcoming Priority Card) 
• Upcoming Appointment details page

Note: If every pet has the same start time, or only one pet has a valid time, the display stays as-is. 

You can now edit the SMS template before sending vaccine record requests. 

👉 How to access

• Go to Appointment details → Vaccination alert next to pet → Request vaccine record(s) → SMS. 
• Edit the pre-filled message (placeholders like {ClientFirstName} and {PetName} still work), then hit Send. 
• Your edit becomes the new default for future requests.

Stay Cards now show the day of the week next to each appointment date and the number of nights for multi-day stays. See stay length at a glance during check-in, and no need to count nights manually.

👉 How to access

• No setup needed. 
• Print or view a Stay Card as usual. Multi-day stays will display (X nights), while single-day stays remain unchanged.

When a pet requires an evaluation before booking, pet parents now get redirected to schedule their evaluation earlier in the online booking process.

Instead of selecting dates and services first, pet parents will go straight to scheduling an evaluation if it is required based on your setting.

⚠️ Note: Evaluation scheduling only becomes required when every applicable service for the selected pet(s) requires evaluation.

Playgroup gives your team one place to organize daycare groups, assign dogs before they arrive, and monitor capacity and vaccine compliance, all from your calendar.

Instead of relying on whiteboards or memory, your team can confidently place every dog into the right group based on evaluations and daily operations.What you can do

• Create playgroups with custom names, colors, and daily capacity
• Assign dogs ahead of time from evaluations or pet profiles
• Automatically place dogs into their assigned group when daycare appointments are booked
• Batch assign arriving pets without opening individual profiles
• Monitor group capacity, vaccine status, and who's currently in-house
• Drag and drop dogs between groups in Day View
• Print daily group lists for handlers

👉 How to access

• Go to Calendar → Playgroups

When a pet is marked as deceased, the system now displays a memorial visual instead of the standard Deactivated status.

It's a small change that reflects the relationships your team builds with the pets and families you care for.

👉 How it works

• Pets marked as deceased now display a dedicated memorial indicator.
• Pets deactivated for other reasons will continue to use the standard Deactivated status.

The system now automatically adds a “new” badge to pets visiting your location for the first time, making it easy for your team to prepare for introductions, extra time, or special handling.

The badge appears throughout the booking and appointment workflow, so staff never have to guess.

👉 How it works

• New badges for pets appear on:

  • Online booking request notifications
  • Request List
  • Appointment Details

• The badge stays until the pet completes its first appointment at your location.

  • For multi-location businesses: A pet with a completed appointment at location A will still show the badge at location B until it completes one there.
• Existing pets are automatically recognized based on completed appointment history.

Searching for a pet on the mobile appointment list is now easier. Just type the pet's name to instantly find today's appointment, and no need to switch between status tabs.

This means:

• Search across all of today's appointment statuses at once, including Expected, In-house, Going Home, and Finished.
• Spend less time navigating tabs and more time helping pet parents.
• Quickly find the right pet, even during busy front desk moments.

👉 How it works:

• Go to the Appointment List in the mobile app 
• Use the Search bar to find a pet by name