See your entire team’s availability, appointments, and capacity at a glance.

👉 How it works:

• Review Requests: Easily review and confirm booking requests in your booking request list.
• Quick Occupancy Check: Simply hover over any staff member's name on a specific date to see a convenient pop-up displaying all available slots along with current occupancy levels.
• Calendar Visibility: Color-coded slots and real-time updates eliminate double-booking and simplify daily planning. Toggle it on in Calendar > Config > Slot indicator.

Let’s see how Book By Slot works when pet parents book online with you!

👉 How it works:

• Auto-Sync Online Bookings: Choose to automatically sync online bookings with your shift management settings. Toggle it on in Online Booking > Settings > Availability.

• Smart Booking for Pet Parents:

  • Single Pets: The booking process remains the same; they'll only see available slots based on your configuration.
  • Multi-Pet Families: Pet parents can choose to book all pets with the same staff member in consecutive slots OR schedule multiple pets with different staff members in the same time slot across the online booking — no more back-and-forth calls or missed appointments.

Whether your team has complex rotations or you need to manage holidays, we've got you covered:

👉 How it works:

• Rotating Schedules: Easily set up repeating weekly patterns for staff who work alternating weeks (every 2, 3, or 4 weeks).
• Date Overrides: Planning for holidays or special events? Use the date override section to adjust working hours, slots, and maximum pet amounts for specific dates. It's as flexible as your salon needs to be!

You get precise control of your day with “Book By Slot.”

👉 How it works:

• Max Pets per Slot: Easily define the maximum number of pets allowed for each individual slot.
• Breed & Size Limits: Click "edit" on a slot to set specific booking limits by size or breed. You can establish the maximum acceptable number of pets for specific categories, or even completely block certain categories by setting their maximum to zero.
• Service Limits: You can set the maximum amount of specific services each slot can take. To set up your limits, go to Settings > Staff > Shift management > Staff Schedule, select the staff member you want to apply limits to, click the < Edit > widget on the desired day/slot.

Plus, save time with our copy button to duplicate your slot settings across multiple days and staff members.

Introducing "Book By Slot" – the smarter way to handle your grooming salon's appointments.

🚀 What is it? It allows multiple pets to be booked in the same time slot.

👉 How it works:

• One-Click Activation: Navigate to Settings > Staff > Shift Management, and simply switch your Availability Type to "by slot mode." This change applies to all your staff members at once.
• Customize Your Crew's Schedule: Easily define each groomer's working days. Set their working slots per day, and set a maximum number of pets for each time slot. Optimize your staff workloads with new slot-based shift management.

Pet parents can now join waitlists online when services are full through online bookings. 

👉 How it works:

• Turn it on: Go to Online Booking > Settings > Availability > Boarding/Daycare > Capacity and enable “Allow waitlist sign-ups.”
• View requests: A new Waitlist button is now available under Online Bookings.
• Stay in the loop: Your team will get alerts when a new waitlist request comes in.

Now you can rename care types to match your business’s unique offerings, making your system and client experience more intuitive.

👉 How it works:

Internal Care Type Renaming

• Go to Settings > Service > Select a care type > Click “Edit” widget next to care type name to modify default labels (e.g., "Daycare" → "Day Camp").
• Changes reflect universally across appointments, calendars, reports, and homepage.

Client-Facing Customization for Online Booking

• Go to Online booking > Settings > Service > Select the care type > Edit or Add new
• Customize icons, descriptions, and regroup services under each care type for online booking only. For example, regroup services under rebranded care types (e.g., "Grooming" → "Spa Treatments").

You now have more control over how vaccine records are collected during online bookings.

👉 How it works:

Go to Online Booking > Settings > Questions > Pet > Vaccine > Edit, choose to require:

• Vaccine documents only
• Vaccine expiration dates only
• Both

You can now upload your own HTML email templates directly into MoeGo Email Campaigns—perfect for businesses or marketing agents who want pixel-perfect, fully branded emails.

👉 How it works:

• Go to Marketing > Email Campaign
• Select a campaign and click Source Code
• Paste in your HTML template
• Preview and send polished, professional emails every time

With peak date rules, you can now automatically apply surcharges not only for holidays, but also for recurring days. Set fees to repeat weekly within a custom date range (e.g., every Saturday from June to August).

👉 How it works:

• Go to Settings > Services > Pricing Rules

• Select “Peak Date Rules” → Set:

  • Start date and end date
  • Occurrence to repeat every [x] weeks
  • Repeat on [days of the week] 

Note: Surcharges are applied per night/day. When multiple rules overlap, the system always applies the highest applicable rate.