Users can now embed custom CSS and JavaScript to:

• Change colors, fonts, and themes.
• Add tracking tools like Google Analytics or Facebook Pixel.

 👉 Find it under Online Booking → Booking Site → Embed custom CSS & JavaScript → Edit

💡 Please note: 

• This feature is only available via Ultimate Plan. 
• Staff must have the “Manage custom code for online booking" permission. You may need a web developer to write and test code. 

If you're interested in learning more, please visit the wiki article here! 

Easily see booking limits at a glance. The slot-based calendar now shows limitation tips (limit type + capacity) when you hover over a slot.
 👉 Enable it in Calendar Configuration > Calendar Indicator to prevent overbooking.

Mark short services (like nail clippings or brush-outs) as slot-free, so they don’t block full appointment slots. This maximizes availability and boosts revenue.
 👉 Set it up under Shift Management > By-slot Mode > Staff Schedule > Slot-free Service.
 💡 Use “Copy Widget” to apply settings across staff. Example: overlap a quick bath with a longer full groom.

🔍 Note: Set up slot-free services for online booking under availability settings! 

No more scrolling through long lists. Use the new search bar to instantly find booking requests by pet name, customer name, or phone number.

Quickly see a pet’s age right in booking requests—helping you make smarter decisions for grooming.
👉 Find it under Online Booking > Booking Request Submitted > Pet age info.
💡 Pro Tip: Make sure “Birthday” is enabled in Online Booking Settings > Questions to capture pet age.

Online booking estimates are now more precise! Pricing rules like peak dates, multi-pet, and multi-day stays are fully applied for accurate quotes.

 ⚠️ Coming soon: feeding charges, medication fees, and custom fees.

Booking limits just got smarter! Available for both time-based and slot-based modes, you can now:

• Use OR Logic → Set alternate limits for the same slot, and the system will accept either option.

  • Example: 10:30 AM – 2 slots for Spa Bath Labs OR 2 slots for Spa Bath German Shepherd.

• Use Exclude Option → Instead of adding extra “0” limits to block other pets , just check Exclude other services/breeds/sizes.

  • Example: 9:30 AM – 1 slot for Full Groom – Large ONLY (exclude all others).

Try it: Settings > Shift Management > Booking Limits

In addition to the previously supported By-Slot mode, you can now set booking limits in By-Time working mode. This enhancement also allows for setting service-specific booking limits through Online Booking to better manage staff availability. 

👉 How it works:

• Navigate to Shift Management > Staff Schedule > Select Groomer’s Working Time > Add Booking Limits
• Next, go to Online Booking > Settings > Availability > Select Groomer’s Working Time > Add Booking Limits

👉 This is applicable for:

• General smart scheduling

Note: This is not supported for special smart scheduling scenarios, including waitlist and repeat appointments.

See your entire team’s availability, appointments, and capacity at a glance.

👉 How it works:

• Review Requests: Easily review and confirm booking requests in your booking request list.
• Quick Occupancy Check: Simply hover over any staff member's name on a specific date to see a convenient pop-up displaying all available slots along with current occupancy levels.
• Calendar Visibility: Color-coded slots and real-time updates eliminate double-booking and simplify daily planning. Toggle it on in Calendar > Config > Slot indicator.

Let’s see how Book By Slot works when pet parents book online with you!

👉 How it works:

• Auto-Sync Online Bookings: Choose to automatically sync online bookings with your shift management settings. Toggle it on in Online Booking > Settings > Availability.

• Smart Booking for Pet Parents:

  • Single Pets: The booking process remains the same; they'll only see available slots based on your configuration.
  • Multi-Pet Families: Pet parents can choose to book all pets with the same staff member in consecutive slots OR schedule multiple pets with different staff members in the same time slot across the online booking — no more back-and-forth calls or missed appointments.