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Spot Online Booking Appointments with a Tag
Enhancement
7 months ago

Spot Online Booking Appointments with a Tag

Appointments created through Online Booking now show a clear tag on the calendar and appointment details. 

👉 How to access:

  • Go to your Calendar
  • Look for the “Online Booking” tag on appointment cards or details

Notes:

  • Tag appears only for appointments originally created via Online Booking
  • If changed to a repeat appointment manually, the tag will be removed



Avatar of authorFeier
Export Your MoeGo Reviews
Enhancement
7 months ago

Export Your MoeGo Reviews

You can now export all your reviews generated from the review booster in one click. Download a spreadsheet to sort, filter, and analyze your client feedback outside MoeGo.

👉 How to access:

  • Go to Review Booster
  • Click Reviews
  • Open Client review list
  • Click Export (top right)

What’s included in the export:

  • Client name & phone number
  • Appointment details
  • Review score & date
  • Submission channel (SMS / Report card)
  • Staff name
  • Client comments
Avatar of authorFeier
Stay Cards Now Include Emergency Contacts
Enhancement
7 months ago

Stay Cards Now Include Emergency Contacts

You can now print emergency contact details directly on Stay cards. No more switching screens during urgent situations. Everything your team needs is on the card.

👉 How to access:

  • Go to Boarding & Daycare home > Click Print icon
  • Select Card type: Stay card
  • Under Settings > Appointment info → Check Emergency contact
  • Emergency contact info will print in the Appointment info section
Avatar of authorFeier
Find Next Available Slot in Date Picker
New feature
7 months ago

Find Next Available Slot in Date Picker

Find availability faster when scheduling. The date picker now shows which days have open slots, so you can fetch the next available slot without clicking day by day.

Color indicators on each date:

  • 🟢 Green: slots available
  • 🟡 Yellow: limited availability
  • ⚫ Gray: fully booked or blocked

Plus, use the “Next Available Date” shortcut to jump to the next open day in one click.

👉 How to access:

  • Go to Calendar → Create or edit an appointment
  • Open the date picker
  • Look for color indicators or click “Next Available Date”

Note: 

  • This feature is available for By Slot mode only (not supported in By Time mode).
  • For multi-pet or multi-service bookings, availability is currently based on the first service only.
Avatar of authorFeier
Multi-Pet Lodging Preference Based on Your Business Configuration
Enhancement
7 months ago

Multi-Pet Lodging Preference Based on Your Business Configuration

You can now control how the multi-pet lodging question appears in online booking. Remove it, make it optional, or require it, based on how your business operates.

👉 How to access:

  • Go to Online Booking > Settings > Questions > Service
  • Select Boarding Questions
  • Find Multi-pet Lodging Preference

    • Remove it to hide the question
    • Add it to configure as required or optional
    • Clients now must actively choose (no pre-selected default)
Avatar of authorFeier
Pet Age Now Available on Print Cards
Enhancement
8 months ago

Pet Age Now Available on Print Cards

You can now include Pet Age as additional info on print cards.

👉 How to access:

  • Go to Homepage → Print
  • Under Additional info, select ✅ Pet age

Available on: Appointment List, Arrival List, Departure List



Avatar of authorFeier
SMS Number Picker Now Shows Contact Names
Enhancement
8 months ago

SMS Number Picker Now Shows Contact Names

When selecting a default phone number for SMS in a client profile, you’ll now see the contact’s name next to the phone number.

👉How to access:

  • Go to Client Profile → Settings. 
  • Find the Default phone number for SMS communication
  • Each number now displays the contact name + phone number
Avatar of authorFeier
Intake Form Submission History in Client & Lead Profiles
Enhancement
8 months ago

Intake Form Submission History in Client & Lead Profiles

Intake form submission records are now automatically saved in the Client or Lead History Log.

👉How to access:

  • Go to Client or Lead Profile
  • Open History Log → Intake Form
  • Click “View details” to see the original submission

Note: Intake form history stays linked even if clients are merged or newly created.

Avatar of authorFeier
Track Pets Past Their Departure Date
Enhancement
8 months ago

Track Pets Past Their Departure Date

If a pet stays past their scheduled departure date but isn’t checked out, you’ll now see a yellow alert next to the In-house tab when there are overdue checkouts.

The alert appears when:

  • The departure date has passed
  • The stay ended within the last 7 days
  • The pet is still checked in

👉 Hover the warning icon to see how many appointments are affected. From there, click View appointments to open a dedicated Overdue Checkout page where you can: 

  • View overdue checkouts 
  • The view will default to 7 days
  • Check pets out directly
  • Open the full appointment to review or adjust dates
Avatar of authorFeier
See Who Completed Feeding & Medication Tasks (and When)
Enhancement
8 months ago

See Who Completed Feeding & Medication Tasks (and When)

You can now see who completed a task and the exact time it was marked complete for feeding and medication tasks.

👉 How it works

  • If a task is unassigned, the staff member who completes it is automatically recorded.
  • If a task is assigned to one staff member but completed by another, the original assignment stays the same.

Hover over the Completed status to see the exact timestamp.

Avatar of authorFeier