Protect your peak nights without turning away every short stay.

Set a minimum booking value on selected Boarding services and protected dates: If a pet parent's estimated total falls below that minimum, they can't submit the booking in Online Booking until they extend the stay or add qualifying care.

👉 How it works

• Go to Settings → Services → Pricing rules → Minimum booking value (under Booking policy) to set your minimum and select protected dates.
• Staff still see the booking with a clear warning and can override it as an exception when needed.

Running the same email campaign across multiple locations? One report can now show the bookings and estimated service value attributed to a campaign across every business you have access to. 

👉 How to access

• Go to Marketing → Email campaigns → open a sent campaign → View report. 
• The report defaults to all businesses you can access, with a filter to narrow results by business.
• The recipient table and export both include a Business column, and one export can cover multiple businesses.

⚠️ Note: Campaign totals are permission-scoped. Two users may see different booking counts or values for the same campaign if they have access to different businesses.

Made a mistake on the price, staff, or discount after checkout? You can now fix it. Edit a grooming service's price, change the assigned staff, or update a promotion (discount, membership, etc.) on the invoice, right up until the bill is charged.

👉 How to access

• Select a specific appointment and go to appointment details
• Open the invoice for a checked-out appointment
• Edit service, add-on, staff, discount, or promotion details as needed, as long as no charge has been recorded yet

Want to bring back a successful promotion? You can now reactivate an expired discount code instead of it staying permanently reserved and unusable. Reactivating keeps its existing setup, links, usage limits, and redemption history intact.

👉 How it works:

• Go to Marketing → Discounts
• Open the expired code's action menu, and select Activate. 
• Choose a future expiry date (based on your business's local date) or set it to Never expires.

Note: 

• Reactivation doesn't reset total or per-client usage limits or redemption history. 
• Archived and deleted codes still can't be reactivated.

Recurring facility routines such as opening, closing, sanitation, and shift handoffs now live inside MoeGo instead of on a clipboard or whiteboard. 

Every completion (or reversal) is automatically attributed to who did it and when, giving you a real audit trail for the work that used to disappear the moment the shift ended.

👉 How it works:

• From Home, select Tasks
• Switch from Pet Tasks to Daily Checklist
• Managers configure checklist items per location; staff view today's items and check them off as completed
• Every completion or reversal is automatically attributed to the staff member and timestamped

Note: No per-employee assignment on checklist items, and no one-time dated tasks. This is for recurring routines only.

This feature is available for ultimate plan users only.

Calendar now supports filters, so you can view exactly what you need. Two filters are available at launch: Pet Size and Show cancelled appointments (choose All cancellations, Regular cancellations only, or No-shows only).

👉 How it works

• Go to Calendar → Filters, and select Pet Size or Show cancelled appointments.
• The cancelled/no-show filter works across Day, Week, Agenda, and Month views.

⚠️ Note:

• Off by default. Nothing changes until you turn it on. Once enabled, your choice of filter is remembered. 
• These appointment cards are view-only (no drag/resize) since they don't hold a calendar slot.

When pets on a multi-pet grooming appointment have different start times, the Client Portal now shows each pet's own "Starts at" time, instead of one time for both. No more pets showing up hours early because the appointment only showed one start time.

👉 Where it shows:

• Client Portal homepage (Upcoming Priority Card) 
• Upcoming Appointment details page

Note: If every pet has the same start time, or only one pet has a valid time, the display stays as-is. 

You can now edit the SMS template before sending vaccine record requests. 

👉 How to access

• Go to Appointment details → Vaccination alert next to pet → Request vaccine record(s) → SMS. 
• Edit the pre-filled message (placeholders like {ClientFirstName} and {PetName} still work), then hit Send. 
• Your edit becomes the new default for future requests.

Stay Cards now show the day of the week next to each appointment date and the number of nights for multi-day stays. See stay length at a glance during check-in, and no need to count nights manually.

👉 How to access

• No setup needed. 
• Print or view a Stay Card as usual. Multi-day stays will display (X nights), while single-day stays remain unchanged.

When a pet requires an evaluation before booking, pet parents now get redirected to schedule their evaluation earlier in the online booking process.

Instead of selecting dates and services first, pet parents will go straight to scheduling an evaluation if it is required based on your setting.

⚠️ Note: Evaluation scheduling only becomes required when every applicable service for the selected pet(s) requires evaluation.