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Find Any Pet Faster on the Mobile App
Enhancement
3 months ago

Find Any Pet Faster on the Mobile App

Searching for a pet on the mobile appointment list is now easier. Just type the pet's name to instantly find today's appointment, and no need to switch between status tabs.

This means:

  • Search across all of today's appointment statuses at once, including Expected, In-house, Going Home, and Finished.
  • Spend less time navigating tabs and more time helping pet parents.
  • Quickly find the right pet, even during busy front desk moments.

๐Ÿ‘‰ How it works:

  • Go to the Appointment List in the mobile appย 
  • Use the Search bar to find a pet by name
Avatar of authorFeier
Request Vaccine Records in One Click via Email & SMS
Enhancement
3 months ago

Request Vaccine Records in One Click via Email & SMS

Need updated vaccine records? You can now send a pre-filled email or SMS request directly from the pet's Vaccinations panel without having to leave the pet profile or write the message yourself.

๐Ÿ‘‰ How it works:

  • Click directly into the vaccine reminder pop-up next to a pet's profile picture
  • Choose Email or SMS to send the pre-filled message

Note: SMS requests count as two-way messages and will use your available SMS credits.

Avatar of authorFeier
Find the Earliest Opening with Any Staff
Enhancement
3 months ago

Find the Earliest Opening with Any Staff

Need the first available appointment? You can now search availability across all eligible staff at once. If a client doesn't have a groomer preference, MoeGo automatically shows the earliest available appointment.

๐Ÿ‘‰ How it works:

  • Go to Appointment Drawerย 
  • Staff Selection โ†’ Any Staff when creating an appointment
Avatar of authorFeier
Book Again with Grooming Frequency-Based Suggestions
Enhancement
3 months ago

Book Again with Grooming Frequency-Based Suggestions

Book Again now uses the petโ€™s last groom date and grooming frequency to recommend the next appointment date. You will now see details like โ€œLast groomed Jun 1 ยท every 6 weeksโ€ with a suggested date already selected. You can still change the date anytime.

๐Ÿ‘‰ How it works:

  • Go to the clientโ€™s appointment
  • Select Book Againย 
  • Review the recommended next date โ†’ adjust if needed โ†’ book
Avatar of authorFeier
Feeding Tasks Complete Automatically When Feeding Percentage Is Saved
Enhancement
4 months ago

Feeding Tasks Complete Automatically When Feeding Percentage Is Saved

Saving a feeding percentage now automatically marks the feeding task as complete.

Why it matters:

  • Reduce extra clicks during feeding rounds.
  • Move through daily care tasks faster.
  • Keep feeding records accurate and up to date.

๐Ÿ‘‰ How it works:

  • Open a feeding task.
  • Enter and save the feeding percentage.
  • The feeding task will automatically be marked complete. No additional action is required.

Note: This applies to feeding tasks only and works on both desktop and the mobile app.

Avatar of authorFeier
Pet Gender Now Visible Next to Pet Name
Enhancement
4 months ago

Pet Gender Now Visible Next to Pet Name

Pet gender is now displayed next to the pet's name in key appointment views across MoeGo. Staff can quickly see whether a pet is male or female without opening the pet profile.

๐Ÿ‘‰ Where you'll see it:

  • Web: Calendar appointment popover, Appointment Details, Home Page, Online Booking List
  • App: Appointment Page

No setup required. The gender marker automatically appears when a pet's gender is saved in their profile.

Note: If a pet's gender is blank or unknown, no marker will appear. To display the icon, add the pet's gender in the pet profile.

Avatar of authorFeier
Show Working Staff Only in App Calendar
Enhancement
4 months ago

Show Working Staff Only in App Calendar

Need a cleaner view of your team's schedule on mobile? You can now filter the App Calendar to show only staff who are working on a selected day.

๐Ÿ‘‰ How to access:

  • Open the MoeGo App.
  • Select a date on the calendar.
  • Turn on the Working Staff Only filter.

Note: "Working staff" includes staff who have a scheduled shift or at least one appointment on that date. This filter is not available in Map View.

Avatar of authorFeier
Rescheduling Grooming with Drag and Drop on Calendar
Enhancement
4 months ago

Rescheduling Grooming with Drag and Drop on Calendar

Managing Boarding + Grooming appointments in Calendar Monthly View is now easier.

When moving a hybrid appointment, the grooming service will stay aligned with the stay. Staff can drag and drop grooming appointments within the boarding date range, while moves outside the boarding stay are automatically prevented.

๐Ÿ‘‰ How to access:

  • Go to Calendar > Monthly View
  • Drag and drop a Boarding + Grooming appointment
  • Move it anywhere within the stay dates
  • If dropped outside the boarding stay range, the appointment will automatically return to its valid position
Avatar of authorFeier
Get Notified When a Client Checks In
New feature
4 months ago

Get Notified When a Client Checks In

Assigned staff members can now receive a push notification when the front desk marks their appointment as checked in.

The notification includes the client name, pet name, service type, and check-in time. Tapping it opens the appointment directly in the MoeGo app.

๐Ÿ‘‰ How to access:

  • Go to Staff Profile > Notification Settings
  • Turn on check-in push notifications
  • Make sure system notifications for the MoeGo App are enabled on the device

Note: This feature is for salon business only.

Avatar of authorFeier
5 months ago

Youโ€™re invited to join MoeGo Ads (Beta)!

Help more local pet parents find, choose, and book with your business.

MoeGo Ads gives you a simpler way to grow locally:
๐Ÿ” Get discovered:ย 
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Strengthen your online presence through your business profile and reviews
๐Ÿ“ˆ Know what drives bookings:
See what leads to calls, inquiries, and bookings

๐Ÿ‘‰ย Join the beta waitlist here: https://www.moego.pet/ads
๐Ÿ‘€ Learn more about MoeGo Ads: http://www.moego.com/ads
Get a chance to start your first month free withย $210 Google Ads credits. No contracts, just growth!


Avatar of authorMoeGo Pamela