Saving a feeding percentage now automatically marks the feeding task as complete.

Why it matters:

• Reduce extra clicks during feeding rounds.
• Move through daily care tasks faster.
• Keep feeding records accurate and up to date.

👉 How it works:

• Open a feeding task.
• Enter and save the feeding percentage.
• The feeding task will automatically be marked complete. No additional action is required.

Note: This applies to feeding tasks only and works on both desktop and the mobile app.

Pet gender is now displayed next to the pet's name in key appointment views across MoeGo. Staff can quickly see whether a pet is male or female without opening the pet profile.

👉 Where you'll see it:

• Web: Calendar appointment popover, Appointment Details, Home Page, Online Booking List
• App: Appointment Page

No setup required. The gender marker automatically appears when a pet's gender is saved in their profile.

Note: If a pet's gender is blank or unknown, no marker will appear. To display the icon, add the pet's gender in the pet profile.

Need a cleaner view of your team's schedule on mobile? You can now filter the App Calendar to show only staff who are working on a selected day.

👉 How to access:

• Open the MoeGo App.
• Select a date on the calendar.
• Turn on the Working Staff Only filter.

Note: "Working staff" includes staff who have a scheduled shift or at least one appointment on that date. This filter is not available in Map View.

Managing Boarding + Grooming appointments in Calendar Monthly View is now easier.

When moving a hybrid appointment, the grooming service will stay aligned with the stay. Staff can drag and drop grooming appointments within the boarding date range, while moves outside the boarding stay are automatically prevented.

👉 How to access:

• Go to Calendar > Monthly View
• Drag and drop a Boarding + Grooming appointment
• Move it anywhere within the stay dates
• If dropped outside the boarding stay range, the appointment will automatically return to its valid position

Assigned staff members can now receive a push notification when the front desk marks their appointment as checked in.

The notification includes the client name, pet name, service type, and check-in time. Tapping it opens the appointment directly in the MoeGo app.

👉 How to access:

• Go to Staff Profile > Notification Settings
• Turn on check-in push notifications
• Make sure system notifications for the MoeGo App are enabled on the device

Note: This feature is for salon business only.

The Pet Name variable is now available in Email Campaigns. You can now personalize your marketing emails with each client's pet name, so that your emails feel more relevant and personal.

👉 How it works:

• Go to Marketing > Email Campaigns 
• Use the Pet Name variable when creating or editing an email campaign

Add-on categories now appear as clickable tabs at the top of the add-on selection page, allowing pet parents to jump directly to the section they're looking for instead of scrolling through a long list.

👉 How it works: No setup required. Clients will automatically see category tabs when browsing add-ons during Online Booking.

Home View now updates automatically with actual check-in and check-out times as they happen. Your team can see the most up-to-date stay status directly from Home View.

👉 How it works:

• Before check-in/out → Displays scheduled start and end times
• After check-in → Start Time updates to the actual check-in time
• After check-out → End Time updates to the actual check-out time
• Hover over any updated time to see the original scheduled time and an explanation of the timestamp shown

You can now allow pet parents to submit cancel and reschedule requests directly through the client portal. Businesses stay in control with flexible policy settings that determine when requests are automatically processed and when staff approval is required.

What’s included:

• New dedicated settings page: Online Booking > Settings > Cancel & Reschedule

• Businesses can choose how cancel & reschedule requests are handled:

  • Don’t allow self-serve changes
  • Always allow changes before check-in
  • Allow changes based on custom rules (example: free changes up to 72 hours before check-in)
• Requests outside your restricted window can be processed automatically
• Requests inside your restricted window can be submitted for staff approval
• Staff can review requests directly from notifications

👉 How it works:

• Businesses configure cancel & reschedule policies
• Pet parents submit requests through the client portal
• Staff review and approve/dismiss requests when needed