8 months ago
Track Pets Past Their Departure Date
If a pet stays past their scheduled departure date but isn’t checked out, you’ll now see a yellow alert next to the In-house tab when there are overdue checkouts.
The alert appears when:
- The departure date has passed
- The stay ended within the last 7 days
- The pet is still checked in
👉 Hover the warning icon to see how many appointments are affected. From there, click View appointments to open a dedicated Overdue Checkout page where you can:
- View overdue checkouts
- The view will default to 7 days
- Check pets out directly
- Open the full appointment to review or adjust dates