10 months ago
Enhancement: Rebook Reminders Now Apply Only to Grooming Services
Rebook reminders are now sent only for grooming services, instead of all appointment types.
Why it matters: Prevents confusing rebook messages for boarding and daycare clients while keeping grooming retention workflows accurate and relevant.
How it works:
- Applies to grooming-only and multi-service appointments
- Excludes BD-only appointments
- Uses the last grooming service date as the trigger
- Still follows each pet parent’s grooming frequency
Access: Automatically applied — no setup required.