You can now set up service-specific evaluation rules to streamline your intake process and ensure pets meet the criteria for each service.

👉 How it works:

Service-Specific Rules

• Set evaluations per service by navigating to Settings > Service > Evaluation.
• Go to Settings > Service > Select a specific service > Evaluation to set up.

Seamless Online Booking Experience

• The online booking flow now includes smart prompts that guide pet parents through evaluation requirements.

  • If evaluation is required = Yes: Smart prompts suggest evaluation bookings, and the system blocks the booking until completed.
  • If evaluation is NOT required = No: Pet parents can book first, then complete the evaluation later—no blocking.
• Supports multi-pet/multi-service mixes.

Automated Staff Alerts

• Flags pets missing evaluations for booked services.
• Add evaluations in one click from existing appointments.