Open kennel, open grooming slot, but already at the most pets your facility can safely handle? Set one shared pet limit per location across Boarding, Daycare, Grooming, and Evaluation. One pet with overlapping services counts once, and different pets count separately.

👉 How to access

• Go to Settings → Business settings → Facility capacity → Maximum pets on site

Staff see which dates or times would exceed the limit and can still continue when you approve an exception. In Online Booking, unavailable dates and times are filtered out, and Boarding and Daycare clients can join the waitlist when it's enabled.

⚠️ This feature requires New Reservation Experience. Want to join? Contact your account manager or our 24/7 support chat.