Your team can now keep more of their work in Team App: client conversations, grooming booking requests, appointment alerts, reviews, and their own payroll. That means fewer trips back to the front-desk computer for every update.

👉 What’s new:

• Messaging: View client conversations and send text or photos from the shared Message inbox. You can also jump into the right conversation from pet or appointment details.
• Booking requests: Review, schedule, or decline supported Grooming-only online booking requests.
• Staff Calendar: Switch between the calendars you have permission to access. New appointments and blocks use the selected staff context.
• Notifications: See appointment, booking-request, review, and task notifications under Profile → Notifications.
• Reviews: Get notified when a new review comes in.
• My payroll: View your own payroll total and details for a selected date range under Profile → My payroll.

⚠️ Note:

• Staff can see reviews but can’t reply to or delete them in Team App. 
• This feature requires you to enroll in New Reservation Experience. Contact our 24/7 support chat or your account manager to set this up.