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a year ago

Online Booking & Book by Slot Enhancements

We’ve released a set of scheduling improvements designed to give businesses more control, reduce booking mistakes, and provide better calendar visibility. While these updates live under one release, each feature supports a unique goal.

Feature 1: Hide Service Durations (Slot & Working-Hour Modes)
Businesses can now hide service durations from the client view in Online Booking settings. This helps prevent unrealistic pickup expectations when service durations vary.

Why It Matters: Keeps client expectations clear and reduces scheduling confusion.


Feature 2: Direct-to-Edit Flow (Slot & Working-Hour Modes)
Front desk staff now go directly to the “Edit Slot” page after selecting a service instead of needing extra clicks to adjust time or staff assignment.

Why It Matters: Reduces errors, speeds up booking, and helps staff quickly find the right time slots.


Feature 3: Slot Notes in Calendar View (By-Slot Mode Only)
Slot-specific notes can now be added in Calendar Settings > Slot Notes. Notes display directly on the calendar without hovering. 

Examples:

  • “Morning for grooming”
  • “Afternoon for baths”

If staff scheduling and Online Booking sync is enabled, slot notes pull from Staff Shift Management. Otherwise, they display from Online Booking settings.

Why It Matters: Gives staff immediate visibility into slot limitations, improving scheduling accuracy and team communication.


Avatar of authorDrew Parsons