It’s important to target customers at the optimal time to drive re-engagement. That’s why we updated the rebook list and reminder so that you have tools in place to identify customers and take action!

The rebook list provides clients who need to rebook within a certain period. It’s been extended from 7 days to 30 days now. You have more time to be proactive and re-engage your customers! 

Apart from it, the reminders can be sent out at scheduled times. More than 7 days, it can now be set up to 2, 3, or even 4 weeks ahead of expected days. It helps to reactivate your inactive or overdue customers at a crucial stage. Keep track of the list and automate the win-back process! 

• Track the list in auto-reminders > rebook reminders > client need rebook in the next 30 days / lapsed clients
• Set up the reminder in settings > auto message > rebook reminders

Available both on desktop and mobile app. Check it out!