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Upcoming Communication Compliance Changes (Effective Jan 5)
10 months ago

Upcoming Communication Compliance Changes (Effective Jan 5)

UPDATE: Communication Compliance (Notification Management)

MoeGo is introducing a new compliance system to help businesses manage SMS and email notifications in line with U.S. regulations.

Why it matters: Protects your business from legal risk while giving pet parents clear control over marketing communications.

What to expect:

  • Existing notification settings stay the same at launch
  • You’ll have 1 month (Jan 5–Feb 5) to re-opt-in pet parents for marketing SMS
  • New tools to collect consent via one-time SMS links or written authorization
  • After the window ends, clients without consent are automatically opted out of marketing SMS
Avatar of authorDrew Parsons