Our journey began with a vision: to create tools that empower pet businesses to reach their full potential. The booking fee was introduced specifically for online bookings, where presale risks are involved due to payments being processed before services are fulfilled.

Along the way, we heard your feedback. Many of you wanted to take advantage of features like prepayment, deposit, and pre-auth through online booking, but the booking fees added extra costs that could be challenging for our community. That was never our goal. With this in mind, we’ve decided to take on the cost ourselves and remove booking fees entirely, making MoeGo online booking more accessible for everyone.

Why are we doing this?

Because your success drives us! Every online booking appointment you book will go directly toward growing your business, so that you can focus on doing what you love and thriving without any extra costs.

What does this mean for you?

Effective immediately, no more booking fees for prepayment, deposit, or pre-auth features in online booking. We hope you could take full advantage of these features as the holiday season approaches. Thank you so much for your continued love and support. 🧡

Together, we’re building the future of pet care.